<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=Windows-1252"> <TITLE>Message</TITLE> <META content="MSHTML 6.00.6000.16441" name=GENERATOR></HEAD> <BODY> <DIV><SPAN class=878032719-11062007><FONT face="Comic Sans MS" size=4>I have a customer with a newer Chinese piano with harsh sounding hammers. I have tried chemical softener, needled and the piano still sounds bad. The customer has chemical sensitivity so I can't use anything in her home now. I was there a couple of weeks ago and used the steam method on the hammers and it work great. I was happy and the customer was happy, but today she left a voice mail saying the piano is harsh sounding again. How long will the steam method last? Will I need to do this often? I just want to have a happy customer with out having to swap pianos with her.</FONT></SPAN></DIV> <DIV><SPAN class=878032719-11062007><FONT face="Comic Sans MS" size=4></FONT></SPAN> </DIV> <DIV><SPAN class=878032719-11062007><FONT face="Comic Sans MS" size=4>Wayne</FONT></SPAN></DIV> <DIV><SPAN class=878032719-11062007><FONT face="Comic Sans MS" size=4></FONT></SPAN> </DIV> <DIV><SPAN class=878032719-11062007> <DIV align=left><FONT face="Comic Sans MS" size=4>Wayne Walker</FONT></DIV> <DIV align=left><FONT face="Comic Sans MS" size=4>Piano Tuner / Technician</FONT></DIV> <DIV align=left> <DIV align=left><FONT face="Comic Sans MS" size=4></FONT></DIV><FONT face="Comic Sans MS" size=2><STRONG>Musicstop Acoustic Piano Service</STRONG></FONT></DIV> <DIV align=left><FONT face="Comic Sans MS" size=2><STRONG>264 Herring Cove Road</STRONG></FONT></DIV> <DIV align=left><FONT face="Comic Sans MS" size=2><STRONG>Halifax, NS, Canada</STRONG></FONT></DIV> <DIV align=left><FONT face="Comic Sans MS" size=2><STRONG>B3P 1M1</STRONG></FONT></DIV> <DIV align=left> <DIV align=left><FONT face="Comic Sans MS" size=2><STRONG>902-221-1540</STRONG></FONT></DIV> <DIV align=left><FONT face="Comic Sans MS" size=2><STRONG>902-496-0041 Fax</STRONG></FONT></DIV> <DIV align=left><STRONG><FONT face="Comic Sans MS" size=2><A href="http://www.musicstop.com/">www.musicstop.com</A></FONT></STRONG></DIV></DIV></SPAN></DIV><br><hr>I am using the free version of SPAMfighter for private users.<br />It has removed 2398 spam emails to date.<br />Paying users do not have this message in their emails.<br />Try <a href="http://www.spamfighter.com/len">SPAMfighter</a> for free now!<br /> </BODY></HTML> <BR> <P><FONT SIZE=2>No virus found in this outgoing message.<BR> Checked by AVG Free Edition.<BR> Version: 7.5.472 / Virus Database: 269.8.13/843 - Release Date: 6/10/2007 1:39 PM<BR> </FONT> </P>