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<DIV><SPAN class=081060615-12062007>We sold this lady the piano and just trying
to solve the problem before we have to swap pianos with her</SPAN></DIV>
<DIV><SPAN class=081060615-12062007>Wayne</SPAN></DIV>
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<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma>-----Original Message-----<BR><B>From:</B> Erwinspiano@aol.com
[mailto:Erwinspiano@aol.com] <BR><B>Sent:</B> Tuesday, June 12, 2007 1:38
AM<BR><B>To:</B> pianotech@ptg.org<BR><B>Subject:</B> Re: Steam treating hard
hammers<BR><BR></FONT></DIV><FONT id=role_document face=Arial size=2>
<DIV>
<DIV> <STRONG><EM>Hi Wayne</EM></STRONG></DIV>
<DIV><STRONG><EM> I've experienced this malady many.many times over
the years with a variety of Asian pianos. So if experience is a profound
teacher & you want to benefit from the hard knocks of others,
then listen. Petrified felt will always be ........Petrified.
Explain it to the client clearly. A rock is a rock</EM></STRONG></DIV>
<DIV><STRONG><EM> The money she saved on the piano now needs
to go towards a hammer transplant. There are times when heroic measures
don't work & the patient/hammers, what ever, are dead on arrival. You've
done the heroic measures & so, Knowing when to just say no, is an
important part of the next generation of protocols coming our way on
these "pianos"..... sorry, I mean "
Fortes" </EM></STRONG></DIV>
<DIV><STRONG><EM> I often think we as technicians are shy about telling
our clients the truth with confidence. Well,...I just had to finally get
over it, & when I did & every body was better served and less
frustrated in the long run.</EM></STRONG></DIV>
<DIV><STRONG><EM> Hope it works out.</EM></STRONG></DIV>
<DIV><STRONG><EM> Dale</EM></STRONG></DIV>
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<DIV><SPAN class=878032719-11062007><FONT face="Comic Sans MS" size=4>I have
a customer with a newer Chinese piano with harsh sounding hammers. I have
tried chemical softener, needled and the piano still sounds bad. The
customer has chemical sensitivity so I can't use anything in her home now. I
was there a couple of weeks ago and used the steam method on the hammers and
it work great. I was happy and the customer was happy, but today she left a
voice mail saying the piano is harsh sounding again. How long will the steam
method last? Will I need to do this often? I just want to have a happy
customer with out having to swap pianos with her.</FONT></SPAN></DIV>
<DIV><SPAN class=878032719-11062007><FONT face="Comic Sans MS"
size=4></FONT></SPAN> </DIV>
<DIV><SPAN class=878032719-11062007><FONT face="Comic Sans MS"
size=4>Wayne</FONT></SPAN></DIV>
<DIV><SPAN class=878032719-11062007><FONT face="Comic Sans MS"
size=4></FONT></SPAN> </DIV>
<DIV><SPAN class=878032719-11062007>
<DIV align=left><FONT face="Comic Sans MS" size=4>Wayne Walker</FONT></DIV>
<DIV align=left><FONT face="Comic Sans MS" size=4>Piano Tuner /
Technician</FONT></DIV>
<DIV align=left>
<DIV align=left><FONT face="Comic Sans MS" size=4></FONT></DIV><FONT
face="Comic Sans MS" size=2><STRONG>Musicstop Acoustic Piano
Service</STRONG></FONT></DIV>
<DIV align=left><FONT face="Comic Sans MS" size=2><STRONG>264 Herring Cove
Road</STRONG></FONT></DIV>
<DIV align=left><FONT face="Comic Sans MS" size=2><STRONG>Halifax, NS,
Canada</STRONG></FONT></DIV>
<DIV align=left><FONT face="Comic Sans MS" size=2><STRONG>B3P
1M1</STRONG></FONT></DIV>
<DIV align=left>
<DIV align=left><FONT face="Comic Sans MS"
size=2><STRONG>902-221-1540</STRONG></FONT></DIV></DIV></SPAN></DIV></FONT></BLOCKQUOTE></DIV>
<DIV></DIV>
<DIV> </DIV></FONT><BR><BR><BR>
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