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<DIV><STRONG><FONT face=Arial>Which supply houses have you
tried?</FONT></STRONG></DIV>
<DIV>John M. Ross<BR>Windsor, Nova Scotia, Canada<BR><A
href="mailto:jrpiano@win.eastlink.ca">jrpiano@win.eastlink.ca</A></DIV>
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<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=david@pianogrammar.com href="mailto:david@pianogrammar.com">David
Haynes</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Monday, July 16, 2007 6:21 PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Tool quality</DIV>
<DIV><BR></DIV><FONT face="Verdana, Helvetica, Arial"><SPAN
style="FONT-SIZE: 12px">I’m new at this but I’ve been sorely disappointed by
the quality of some of the hand tools from the large supply houses – simple
things like damper wire regulators or action screwdrivers. Lousy plating, too
soft or poorly tempered metal. Any suggestions?<BR><BR>Thanks,<BR>David
Haynes</SPAN></FONT> </BLOCKQUOTE></BODY></HTML>