<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> <html> <head> <meta content="text/html;charset=ISO-8859-1" http-equiv="Content-Type"> <title></title> </head> <body bgcolor="#ffffff" text="#000000"> Noah, Although soundboard steels are very traditional, I've long since changed to a flat dusting wand which takes washable/replaceable cleaning sleeves. Very fast. Use it dry. Example: <a class="moz-txt-link-freetext" href="http://www.cleanitsupply.com/p-1120-proflat-duster-75.aspx">http://www.cleanitsupply.com/p-1120-proflat-duster-75.aspx</a> It helps if you can remove the lid to insert the wand from the bass end. Kawai lids are heavy so you may need some help with that. The wand will pick up a lot of the dust which you can periodically clean off with a vacuum. Cleaning up toward the treble end, you can insert the wand at the breaks to get extra reach. But the high treble takes a smaller tool such as Bill Spurlock's. Clean under the plate, too. It helps to curl the plastic wand a little to bear down more on the board. Once you loosen and remove all the dust on the soundboard that you can, plus vacuum out tuning pin area (with the help of a paint brush) and the action cavity, you can (discreetly) blow out the remaining dust with the vacuum hose hooked up as a blower. Yes, polish the brass, but only the name on the  fallboard, the lid lock hardware, and the pedals. The hinges were polished and finished with lacquer at the factory and should be left alone. Cory Super High Gloss and a flannel cloth cleans the case. Time for a full cleaning: 3.50 hours, according to Joe Garrett. Standard ballpark fee: multiply by your hourly rate, but it takes me longer if there's a game going on ;-) Tom Cole Noah Haverkamp wrote: <blockquote cite="mid438862.28721.qm@web56001.mail.re3.yahoo.com" type="cite"> <pre wrap="">Hello all. I have a prospect to clean a Kawai Grand. Besides vacuuming everywhere, removing the action, dusting, polishing the case, cleaning the soundboard with the soundboard steel, what else can i do? can't you clean the sounboard and plate w/ a vinegar/water solution? Is there a good reference how-to for this whole cleaning procedure or is it a quick explanation? (i don't expect anyone to take too much of their time if unnecessary. ) Also, what is the estimated time? and what is a standard ballpark fee? I should probably polish the brass parts right? -Noah </pre> </blockquote> </body> </html>