<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; "><BR><DIV><DIV>On Jul 23, 2007, at 11:32 PM, David Love wrote:</DIV><BLOCKQUOTE type="cite"><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><FONT size="2" color="navy" face="Arial"><SPAN style="font-size: 10.0pt;font-family:Arial;color:navy; color: rgb(0, 0, 128); font-size: 13.3333px; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; ">If someone wants it stretched more or less I’m happy to accommodate them. If they want to do a note for note custom tuning I’m not willing. Life has enough aggravation and is already too short. If you insist on keeping them as customers, charge double for a custom tuning without guarantees.</SPAN></SPAN></FONT></SPAN></BLOCKQUOTE></DIV><BR><DIV>I agree 100% with the above. It's a long shot to make that client happy---really.</DIV><DIV>Do you need that kind of pain? I don't.</DIV><DIV>My tunings satisfy all my clients, which include some amazing and demanding players. As important, they satisfy me.</DIV><DIV>I will not leave a piano sounding bad to me; I just refuse to do it, so I would respectfully fire that client by passing them on to somebody who doesn't mind.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>David Andersen</DIV></BODY></HTML>