<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40"> <head> <meta http-equiv=Content-Type content="text/html; charset=us-ascii"> <meta name=Generator content="Microsoft Word 11 (filtered medium)"> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PostalCode"/> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="State"/> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="City"/> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="place"/> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PersonName"/>  <style>  </style> </head> <body lang=EN-US link=blue vlink=blue> <div class=Section1> The pin block visual also enables you to show how the layers can delaminate, or cracks develop between the holes. Having the visual really helps them understand what you are talking about. In my pitch I explain how my treatment penetrates all the cracks and crevices, restoring the integrity of the wood structure. <o:p></o:p> <o:p> </o:p> <div> Dean<o:p></o:p> <u1:PersonName u2:st="on"><st1:PersonName w:st="on">Dean May</st1:PersonName></u1:PersonName>             cell 812.239.3359 <o:p></o:p> PianoRebuilders.com   812.235.5272 <o:p></o:p> <u1:place u2:st="on"><u1:City u2:st="on"><st1:place w:st="on"><st1:City w:st="on">Terre Haute</st1:City></u1:City> <u1:State u2:st="on"><st1:State w:st="on">IN</u1:State></st1:State>  <u1:PostalCode u2:st="on"><st1:PostalCode w:st="on">47802</u1:PostalCode></st1:PostalCode></st1:place></u1:place><o:p></o:p> </div> <div> <div class=MsoNormal align=center style='text-align:center'> <hr size=2 width="100%" align=center tabindex=-1> </div> From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On Behalf Of <st1:PersonName w:st="on">Dean May</st1:PersonName> Sent: Friday, July 27, 2007 4:45 PM To: '<st1:PersonName w:st="on">Pianotech List</st1:PersonName>' Subject: RE: Pricing Pinblock Treatments<o:p></o:p> </div> <o:p> </o:p> If a pin goes suddenly out of tune, that should be pretty easy to demonstrate- play the note. I tell customers that there is only one thing that will make a note go that sour, that is a tuning pin that has slipped. Even though it may be holding while I am there, the fact that it is that sour is prima facia evidence that the pin is too loose. <o:p></o:p> <o:p> </o:p> I also have a piece of pin block that is cut on an angle through the pin hole with a tuning pin in it that I can easily pull out. It helps to have something visual to show the customer what you are talking about and this does it. It shows them what a pin block is and how the pin fits in. <o:p></o:p> <o:p> </o:p> <div> Dean<o:p></o:p> <u1:PersonName u2:st="on"><st1:PersonName w:st="on">Dean May</st1:PersonName></u1:PersonName>             cell 812.239.3359 <o:p></o:p> PianoRebuilders.com   812.235.5272 <o:p></o:p> <u1:place u2:st="on"><u1:City u2:st="on"><st1:place w:st="on"><st1:City w:st="on">Terre Haute</st1:City></u1:City> <u1:State u2:st="on"><st1:State w:st="on">IN</u1:State></st1:State>  <u1:PostalCode u2:st="on"><st1:PostalCode w:st="on">47802</u1:PostalCode></st1:PostalCode></st1:place></st1:place><o:p></o:p> </div> <div> <div class=MsoNormal align=center style='text-align:center'> <hr size=2 width="100%" align=center tabindex=-1> </div> From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On Behalf Of Jason Kanter Sent: Tuesday, July 24, 2007 5:01 PM To: <st1:PersonName w:st="on">Pianotech List</st1:PersonName> Subject: Re: Pricing Pinblock Treatments<o:p></o:p> </div> <o:p> </o:p> <div> But what exactly are you guaranteeing? That the piano will stay in tune? No. That it will not slip? No. Perhaps that it will remain *tunable*. Yes? In which case I guess you'd have to demonstrate that it's not "tunable" now? <o:p></o:p> </div> <div>  <o:p></o:p> </div> <div> I use CA on pianos that *are* "tunable" but have some jumpy pins or that seem to go suddenly out of tune in sections. This is a bit harder to demonstrate and therefore would be harder to sell a multi-year guarantee. <o:p></o:p> </div> <div>  <o:p></o:p> </div> <div> Jason Kanter<o:p></o:p> </div> <div>  <o:p></o:p> </div> <div> -- |  ||  |||  ||  |||  ||  |||  ||  |||  ||  |||  ||  |||  ||  |||          jason's cell 425 830 1561  <o:p></o:p> </div> <div> On 7/19/07, <st1:PersonName w:st="on">Dean May</st1:PersonName> <<a href="mailto:deanmay@pianorebuilders.com">deanmay@pianorebuilders.com</a>> wrote: <o:p></o:p> <div vlink=purple link=blue> <div> I charge not quite 3 times my tuning rate and give an 8 year warranty. It's the value added warranty that sells the job. In my pitch I explain I have been using it for 10 years and never had one go bad. I don't know how long it will last, but I guarantee it for 8 years. I also remark that other top techs around the country have been doing it with excellent results. <o:p></o:p>  <o:p></o:p> What's the worst that can happen? Perhaps a few might become loose, but if that happens I can pull some more drastic tricks, like removing the pin, squirting plenty of CA directly into the hole and reinserting. Or using epoxy. Or lining the hole with sandpaper. I'm sure you have your own arsenal of tricks. If nothing works I can always opt to simply refund the money. <o:p></o:p>  <o:p></o:p> <div> Dean<o:p></o:p> <st1:PersonName w:st="on">Dean May</st1:PersonName>             cell 812.239.3359 <o:p></o:p> PianoRebuilders.com   812.235.5272 <o:p></o:p> <st1:place w:st="on"><st1:City w:st="on">Terre Haute</st1:City> <st1:State w:st="on">IN</st1:State>  <st1:PostalCode w:st="on">47802</st1:PostalCode></st1:place><o:p></o:p> </div> <div> <div class=MsoNormal align=center style='text-align:center'> <hr size=2 width="100%" align=center> </div> From: <a href="mailto:pianotech-bounces@ptg.org" target="_blank">pianotech-bounces@ptg.org</a> [mailto:<a href="mailto:pianotech-bounces@ptg.org" target="_blank">pianotech-bounces@ptg.org</a>] On Behalf Of Alan Barnard Sent: Thursday, July 19, 2007 11:56 AM To: <a href="mailto:pianotech@ptg.org" target="_blank">pianotech@ptg.org</a> Subject: Pricing Pinblock Treatments<o:p></o:p> </div> <div>  <o:p></o:p> I'm wondering what folks out there are charging, typically, for CA treating an upright block, maybe expressed as a percent of tuning fee or hourly rates. <o:p></o:p>  <o:p></o:p> Also, are you offering a warrantee?<o:p></o:p>    <o:p></o:p> Alan Barnard <st1:place w:st="on"><st1:City w:st="on">Salem</st1:City>, <st1:State w:st="on">MO</st1:State></st1:place><o:p></o:p>  <o:p></o:p> I live in a gated community, but they let me out for good behavior.<o:p></o:p> </div> </div> </div> </div> <o:p></o:p> </div> </body> </html>