<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=US-ASCII"> <META content="MSHTML 6.00.6000.16481" name=GENERATOR></HEAD> <BODY id=role_body style="FONT-SIZE: 10pt; COLOR: #000000; FONT-FAMILY: Arial" bottomMargin=7 leftMargin=7 topMargin=7 rightMargin=7><FONT id=role_document face=Arial color=#000000 size=2> <DIV> <DIV>    Perfect.  E-bay is another spectacular con game just waiting for the folks we all gave sage advice to. We have a saying here.  The client usually get the piano they deserve. </DIV> <DIV>  I had one lady buy a Sama "restored" Steinway O.  When it came to the truth she didn't' wish to continue with me.  Whew!</DIV> <DIV>  Dale</DIV> <BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue 2px solid"><FONT style="BACKGROUND-COLOR: transparent" face=Arial color=#000000 size=2> <DIV dir=ltr align=left><SPAN class=375163101-01082007><FONT face="Comic Sans MS" color=#000080 size=3>Actually, I have had several folks try out our pianos, like them, and then purchase the "same" piano from some internet vendor. They saved a few hundred. Then, when their "same" piano ends up not playing or sounding like those we've carefully prepped, they come here wanting us to make their new piano play and sound just like ours do. Oh, yes, and shouldn't that all be done under warranty at no charge to them?</FONT></SPAN></DIV> <DIV dir=ltr align=left><SPAN class=375163101-01082007><FONT face="Comic Sans MS" color=#000080 size=3></FONT></SPAN> </DIV> <DIV dir=ltr align=left><SPAN class=375163101-01082007><FONT face="Comic Sans MS" color=#000080 size=3>We've taken the position of doing the work at our normal retail field rates (no takers yet) or referring them back to the selling dealer.</FONT></SPAN></DIV> <DIV dir=ltr align=left><SPAN class=375163101-01082007><FONT face="Comic Sans MS" color=#000080 size=3></FONT></SPAN> </DIV> <DIV dir=ltr align=left><SPAN class=375163101-01082007><FONT face="Comic Sans MS" color=#000080 size=3>Regards,</FONT></SPAN></DIV> <DIV dir=ltr align=left><SPAN class=375163101-01082007><FONT face="Comic Sans MS" color=#000080 size=3></FONT></SPAN> </DIV> <DIV dir=ltr align=left><SPAN class=375163101-01082007><FONT face="Comic Sans MS" color=#000080 size=3>Del</FONT></SPAN></DIV></FONT></BLOCKQUOTE></DIV> <DIV></DIV> <DIV> </DIV></FONT><BR><BR><BR><DIV><FONT style="color: black; font: normal 10pt ARIAL, SAN-SERIF;"><HR style="MARGIN-TOP: 10px">Get a sneak peek of the all-new <A title="http://discover.aol.com/memed/aolcom30tour/?ncid=AOLAOF00020000000982" href="http://discover.aol.com/memed/aolcom30tour/?ncid=AOLAOF00020000000982" target="_blank">AOL.com</A>.</FONT></DIV></BODY></HTML>