<HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=utf-8"> <META content="MSHTML 6.00.2900.3132" name=GENERATOR></HEAD> <BODY style="FONT-SIZE: x-small; COLOR: black; FONT-FAMILY: Arial; BACKGROUND-COLOR: transparent"> <DIV>Clyde:</DIV> <DIV> </DIV> <DIV>I, too, get that question on a regular basis. Since every piano always needs a tuning some way or another, I just say, "Well, it's a piano; it really needed a tuning." That leads to some interesting discussions at times :-).</DIV> <DIV> </DIV> <DIV>Paul</DIV> <DIV> </DIV> <DIV> </DIV> <DIV> <DIV><STRONG>"If you want to know the truth, stop having opinions" (Chinese fortune cookie)</STRONG></DIV></DIV> <DIV> </DIV> <DIV> </DIV> <DIV>In a message dated 08/09/07 18:19:33 Central Daylight Time, rpsvt@juno.com writes:</DIV> <BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue 2px solid"> <DIV> <STYLE type=text/css> .aolmailheader {font-size:8pt; color:black; font-family:Arial} a.aolmailheader:link {color:blue; text-decoration:underline; font-weight:normal} a.aolmailheader:visited {color:magenta; text-decoration:underline; font-weight:normal} a.aolmailheader:active {color:blue; text-decoration:underline; font-weight:normal} a.aolmailheader:hover {color:blue; text-decoration:underline; font-weight:normal} </STYLE> <BR><BR>        Lately, after completing a tuning, clients are asking me "How bad was it?"  This seems like a simple question, but how do I tell them that it sounded disgusting, without implying they had a bad instrument?  And on the other hand if it sounded fairly good, how do I tell them that I hardly had to move it, without implying my tuning wasn't really needed.  This is what goes through my mind as I fumble to answer.  What are your thoughts? <BR><BR>Respectfully, <BR>Chris Rawson,CPT,RPT <BR>www.key-leveling.com <BR><BR><BR></DIV></BLOCKQUOTE> <DIV> </DIV></BODY></HTML>