<div>And why would we want to tune pianos that are not tunable?</div> <div> </div> <div>Matthew<BR><BR><B><I>Shawn Brock <shawn_brock@comcast.net></I></B> wrote:</div> <BLOCKQUOTE class=replbq style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff 2px solid">Chris: I get that question a lot. My standard answer is almost always the <BR>same. Well(insert 2 seconds of silence here) it did need a tuning. This <BR>lets me out of the question and is an honest answer with out getting into <BR>all the details. The worse thing ever is when you go to tune a piano that's <BR>no longer tunable. I wish I could find an answer for that problem that <BR>would not leave the customer unhappy. Luckily I have not found myself in <BR>that situation except for one time. After that one time I learned to ask <BR>all questions possible and some times listen to the piano over the phone. <BR>Man what a bad day that was! So if you come up with a statement that is <BR>good for
untunable pianos please let me know!<BR>----- Original Message ----- <BR>From: "Chris R." <RPSVT@JUNO.COM><BR>To: <PIANOTECH@PTG.ORG><BR>Sent: Thursday, August 09, 2007 3:11 PM<BR>Subject: What to tell clients<BR><BR><BR>><BR>><BR>> Lately, after completing a tuning, clients are asking me "How bad <BR>> was it?" This seems like a simple question, but how do I tell them that <BR>> it sounded disgusting, without implying they had a bad instrument? And on <BR>> the other hand if it sounded fairly good, how do I tell them that I hardly <BR>> had to move it, without implying my tuning wasn't really needed. This is <BR>> what goes through my mind as I fumble to answer. What are your thoughts?<BR>><BR>> Respectfully,<BR>> Chris Rawson,CPT,RPT<BR>> www.key-leveling.com<BR>><BR>><BR>> <BR><BR><BR></BLOCKQUOTE><BR><BR><BR><DIV align=left><STRONG><EM><FONT color=#ff0000>MATTHEW TODD</FONT></EM></STRONG></DIV> <DIV align=left><FONT
color=#c00000><STRONG><EM>Minister</EM></STRONG><STRONG><EM> of Music and Worship</EM></STRONG></FONT></DIV> <DIV align=left><STRONG><EM><FONT color=#c00000>First Baptist Church</FONT></EM></STRONG></DIV> <DIV align=left><EM><STRONG>1935 25th Street</STRONG></EM><BR><STRONG><EM>Florence, OR 97439<BR></EM></STRONG><STRONG><EM>541-997-7660</EM></STRONG></DIV><p> 
<hr size=1>Building a website is a piece of cake. <br>Yahoo! Small Business gives you <a href="http://us.rd.yahoo.com/evt=48251/*http://smallbusiness.yahoo.com/webhosting/?p=PASSPORTPLUS">all the tools to get online.</a>