<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.2900.3157" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2>I go with a minimum service call fee (most of the time). I think it is fair and reasonable (just under an hour).</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Terry Farrell</FONT></DIV> <BLOCKQUOTE style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"> </DIV> <DIV>I know a lot of shops that charge for a minimum service fee.  They may charge $50 or $60 an hour, and if their work only takes half an hour, they still charge for the full hour.</DIV> <DIV> </DIV> <DIV>What if you went to a new clients home to tune, and upon doing a pre-tuning inspection, found a split bridge among other problems, that would render the piano useless to tune until those problems were fixed?  I would hope that you would at least charge a flat service fee, whether it's an hour or whatever.</DIV> <DIV> </DIV> <DIV>Matthew</DIV></BLOCKQUOTE></BODY></HTML>