<div>Howard, </div>
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<div>I have also had the same problem at a dealership where I do some work. Back in June 2006, I asked Mark Wisner the same question, plus about the tuning pins & wire. Here is his response: </div>
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<div>>The tuning pins are cut thread pins. The wire is Roslau tinned wire. Neither of these are >the problem. The problem is that the vendor that supplies the agraffes screwed up the >bevel of the agraffe wire hole. The problem has since been corrected. Fortunately, once >the pianos are tuned several times and the wires "breaks" the holes edge, the problem >goes away.
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<div>>I know of a tech down here in Southern California that is putting a dab of lube where the >string enters the agraffe, kinda dangerous, in my book. If you have to eliminate the >problem immediately you can use a string hook and brass rod to mate the string to the >agraffe.
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<div>>Mark </div>
<div><br>It does seem to have gotten better, although I haven't tuned a grand in a while now. </div>
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<div>Avery Todd, RPT<br> </div>
<div><span class="gmail_quote">On 8/18/07, <b class="gmail_sendername"><a href="mailto:pianotuna55@comcast.net">pianotuna55@comcast.net</a></b> <<a href="mailto:pianotuna55@comcast.net">pianotuna55@comcast.net</a>> wrote:
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<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
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<div>Hello list:</div>
<div>I do the service work for the local Pearl River dealer here in town. For their size and price, they get a surprisingly decent sound. There is a troublesome problem in tuning these brand new pianos: the plain wire strings "hang" in the agraffes. The "ping" is not in every string but enough to make the tuning difficult. You know what I mean. I've dropped the tension before tightening and this helps some but the problem still exists. I haven't contacted Pearl about this yet.
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<div>Now, am I the only one that is having this problem?</div>
<div>Howard Jackson</div></div></blockquote></div><br>