<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=gb2312">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<style>
<!--
/* Font Definitions */
@font-face
{font-family:PMingLiU;
panose-1:2 2 3 0 0 0 0 0 0 0;}
@font-face
{font-family:"Trebuchet MS";
panose-1:2 11 6 3 2 2 2 2 2 4;}
@font-face
{font-family:"\@PMingLiU";
panose-1:2 2 3 0 0 0 0 0 0 0;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman";
mso-believe-normal-left:yes;}
p.MsoEnvelopeReturn, li.MsoEnvelopeReturn, div.MsoEnvelopeReturn
{mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:Arial;}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline;}
p.MsoAutoSig, li.MsoAutoSig, div.MsoAutoSig
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
p
{mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman";}
span.EmailStyle18
{mso-style-type:personal-compose;
font-family:"Trebuchet MS";
color:windowtext;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
{page:Section1;}
-->
</style>
<![if mso 9]>
<style>
p.MsoNormal
{margin-left:37.5pt;}
</style>
<![endif]><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body bgcolor=white background="cid:image001.jpg@01C7E8FD.477E54E0" lang=EN-US
link=blue vlink=purple style='margin-left:37.5pt;margin-top:15.0pt'>
<img src="cid:image001.jpg@01C7E8FD.477E54E0"
v:src="cid:image001.jpg@01C7E8FD.477E54E0" v:shapes="_x0000_Mail" width=0
height=0 class=shape style='display:none;width:0;height:0'>
<div class=Section1>
<p class=MsoNormal><font size=2 face="Trebuchet MS"><span style='font-size:
11.0pt;font-family:"Trebuchet MS"'>Hi Folks,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Trebuchet MS"><span style='font-size:
11.0pt;font-family:"Trebuchet MS"'>Thanks to all who responded to my desperate
plea for help when Rochester Key was incommunicado a couple of weeks ago. The
new owner went on vacation a day or two after getting my keys and didn¡¯t bother
to let me know. Grrr. So much for the ¡°guaranteed 3 day turnaround¡± touted on
the website. He also didn¡¯t bother to respond to my repeated and increasingly
unhappy phone messages and emails, but simply sent the keys back. He flunks
Basic Business 101 in my book.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Trebuchet MS"><span style='font-size:
11.0pt;font-family:"Trebuchet MS"'>I appreciate the recommendations on a new
vendor, since I definitely won¡¯t be going back there. Over the years, I¡¯ve
considered their work decent at a good price, but this set wasn¡¯t as good. The
keytops were ok for the price, but as usual, required some touchup with a file
to look good. The bushings, however, look to be the old cheap felt that everyone
pretty much quit using years ago and I had to ease almost every key. The
savings definitely aren¡¯t worth it, IMHO.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Trebuchet MS"><span style='font-size:
11.0pt;font-family:"Trebuchet MS"'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Trebuchet MS"><span style='font-size:
12.0pt;font-family:"Trebuchet MS"'>Kerry Kean <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Trebuchet MS"><span style='font-size:
12.0pt;font-family:"Trebuchet MS"'>------------------------------------------------------- </span></font><font
face=Arial><span style='font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Trebuchet MS"><span style='font-size:
12.0pt;font-family:"Trebuchet MS"'>"It's easy to play any musical instrument:
all you have to do is touch the right key at the right time and the instrument
will play itself."<br>
~ J.S. Bach</span></font><font face=Arial><span style='font-family:Arial'><o:p></o:p></span></font></p>
</div>
<p><font size=2 color="#006666" face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:#006666'> <o:p></o:p></span></font></p>
</div>
</body>
</html>