<HTML><HEAD> <META charset=US-ASCII http-equiv=Content-Type content="text/html; charset=US-ASCII"> <META content="MSHTML 6.00.2800.1400" name=GENERATOR></HEAD> <BODY style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; BACKGROUND-COLOR: #ffffff"> <DIV>I've worked for Brickman twice and had no trouble with him. Look at the number of tuners who have had work because of him.</DIV> <DIV> </DIV> <DIV>The state of rentals in general is unfortunate, piano aren't what they could or should be.</DIV> <DIV> </DIV> <DIV>The C7s I've seen are really a nice piano. Maybe you got a bad one.</DIV> <DIV> </DIV> <DIV>Michael</DIV> <DIV>Chicago</DIV><BR><BR><BR><DIV><FONT style="color: black; font: normal 10pt ARIAL, SAN-SERIF;"><HR style="MARGIN-TOP: 10px">See what's new at <A title="http://www.aol.com?NCID=AOLCMP00300000001170" href="http://www.aol.com?NCID=AOLCMP00300000001170" target="_blank">AOL.com</A> and <A title="http://www.aol.com/mksplash.adp?NCID=AOLCMP00300000001169" href="http://www.aol.com/mksplash.adp?NCID=AOLCMP00300000001169" target="_blank">Make AOL Your Homepage</A>.</FONT></DIV></BODY></HTML>