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<DIV><FONT face=Arial size=2>If you have a dealer that is doping pins on new
pianos in the store there is a serious problem. The dealer should be
reporting the problems to the Y.C. warranty department for either a repair
authorization or an exchange. Whoever the tech is that is doing the
"doping" should also no better. Now that this practice has been made
public here, (manufacturer reps and tech support personnel monitor this list), I
would suggest the dealer change their ways immediately and contact Young Chang
technical or their regional rep. for proper instructions!</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Rob Goodale, RPT</FONT></DIV>
<DIV><FONT face=Arial size=2>Las Vegas, NV</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I hope Young Chang
does a better job with <st1:place w:st="on">Essex</st1:place> pianos than they
do with Young Chang. I’ve never met a Young Chang piano I like.
When a dealer has to dope the pinblock of a brand new Young Chang piano with
CA glue, ya’ got problems! I’ve seen that twice...at the same
church.<o:p></o:p></SPAN></FONT></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Joy!<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Elwood<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><st1:PersonName w:st="on"><FONT face=Arial color=navy
size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Elwood
Doss</SPAN></FONT></st1:PersonName><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">, Jr., M.M.E.,
RPT</SPAN></FONT></P></DIV></DIV></BLOCKQUOTE></BODY></HTML>