<br><br> <div class="gmail_quote">On Nov 26, 2007 12:46 PM, Alan Barnard <<a href="mailto:pianotuner@embarqmail.com">pianotuner@embarqmail.com</a>> wrote:<br> <blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid"> <div>One piano, three questions, please ....<br><br>Piano: Hyundai G-82 5'9" grand, just under 10 years old<br><br>Problem One:  Backcheck buckskin (?) worn, torn, shredded.<br>Suspect: Hammer tails have are intentionally grooved for "grip" but I think this has abraded the bc's. <br>Proposed Treatment: Sand hammer tails smooth, which will also make the tails curve in more (smaller radius at the tail ends) and, maybe cove them, too. <br>Advice Sought: Any comments (suggestions, warnings, threats) from the incredible pool of talent and experience out there? <br><br>Problem Two: Bad regulation (infinite hammer swings, for example) and serious voicing issues (lack of or inconsistent sustain, "pinched" notes, etc.)<br>Suspect: Less than premium piano + minimal factory prep + zero store prep + 10 years of playing = Disappointing case of ookiness <br>Proposed Treatment: Full reg and voicing<br>Advice Sought: Any comments, especially from people who know the brand, would be greatly appreciated. I have very limited voicing experience, but presume these pianos are the typical Asian boulders. <br><br>Also, also, also ... How and where can I go to find out if the backcheck problem is under a warranty. The dealer is not in business in St. Louis any more and the outfit specializes (and pushes) electronic pianos. I found this number for Hyundai's American distributor 1-914-353-3520 in New York -- but the number is no longer good (never a good sign). Anybody know? <br><br>Alan Barnard<br>Salem, MO<br></div></blockquote></div> <div><br>Hi Alan, </div> <div>My experience with Samick, which for all intents and purposes is what you have there although it may say Hyundai on the outside, is that they use a very, very thick but soft buckskin on their knuckles and backchecks, it's kind of a yellow color and wears very quickly because it's so soft AND because of the hammer tail grooves AND because of the loose flange/shank pinning. They may or may not warranty it, I had the same problem with a Young Chang built Weber grand that was a few months short of being out of warranty but got a set of backshecks out of them. The customer paid the labor but it was something at least. </div> <div>Mike Spalding said everything I would say, I have a shop full of Spurlock jigs (and a few self-made) so do yourself a favor and get some if you don't have 'em already.</div> <div> </div> <div>If the number Mike gave for service doesn't help, call Samick and ask them.</div> <div> <br clear="all">Mike<br>-- <br>Make it idiot proof and someone will make a better idiot.<br>Michael Magness<br>Magness Piano Service<br>608-786-4404<br><a href="http://www.IFixPianos.com">www.IFixPianos.com</a><br> email <a href="mailto:mike@ifixpianos.com">mike@ifixpianos.com</a> </div>