<html> <head> <style> .hmmessage P { margin:0px; padding:0px } body.hmmessage { FONT-SIZE: 10pt; FONT-FAMILY:Tahoma } </style> </head> <body class='hmmessage'> Hey Now,   I've been following this thread with a great deal of interest. As a long time RTC user I'm reluctant to criticize Dean Reyburn in a public forum. In fact I think he has on ocasion posted to the list and am surprised he has not offered up some defense or explanation to some of the comments. Further I think he's a nice guy and entitled to make a buck or two off of his software.   My more recent problems with the RTC product and policy is different from Dean May's recent episode. I thought that every thing that could go wrong has happened to me! Come to find out other guys have worse luck! I think there has been a few misstatements.. First, the upgrade down loads are free. Provided you do it online. If Dean has to mail it to you, there is a charge. The charge that Dean May referred to is a licensing free for Microsoft Windows Mobil 5.0. This is what Dean Reyburn told me via Email.   My problems with the product software is and has been that the current version you are running expires after about one year. This has not been mentioned thus far. The first time it happened to me a couple of years ago I kept getting a warning that your version 1. whatever is about to expire. I though to myself...that can't be right, I'm paid for this product it can't expire! After about a month in the middle of a tuning sure enough it stopped working. Several soft boots after the crash and no luck no cyber tuner. After hearing the explanation on the phone the next day, I scoured the text in the manuel trying find anything written that would indicate my software would only work for about a year. I could find nothing to indicate this. So from that point on, I diligently upgraded my software from time to time (for free) via the web page.    Now on to my current issues. The last time I upgraded (again for free), I received a disturbing message. I can't quote it verbatim but in essence, it said that they can no longer support older operating systems so if you were running a system after a certain date, I think it was 2001 or 02 you were SOL. I had been thinking my trusty HP PDA was more than four years old and had been working quite well. I guess I had been lucky cause I've never had any real problems with it. So I decided to heed the warnings and got me a new HP PDA with you guessed it Windows Mobil 5.0. Unknown to me at the time I would have plunk down a couple of hundred bucks just to run software I've already paid for. Needless to say this really p----d me off!   Well that's my story. I have more on my experience with the Verituner but I thought that I had probably rambled on long enough. I am very tempted to try the 30 day free trail for Tune Lab.   One more thing, my hats off to you aural guy's and girls.     Steve Blasyak A loyal and frustrated RTC user Orange County Ca.   Pura Vida        <hr />Your smile counts. The more smiles you share, the more we donate. <a href='www.windowslive.com/smile?ocid=TXT_TAGLM_Wave2_oprsmilewlhmtagline' target='_new'>Join in!</a></body> </html>