<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.2900.3243" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face="Century Schoolbook" size=2>Wm,</FONT></DIV> <DIV><FONT face="Century Schoolbook" size=2>It depends upon how you set them up and how well you train your loyal customers to respond to the reminders. I do both, the postal reminder cards and a duplicate email postcard. The email approach isn't costing me a dime except my time and I can fly through a list of 100 in no time. I simply make a reminder template, hit copy, then go through my list one by one. Time and Chaos is very friendly with this approach.</FONT></DIV> <DIV><FONT face="Century Schoolbook" size=2>As far as the effectiveness, I can't say it produces the same as the post card. But slowly but surely I'm training my customers to expect receiving an email reminder one month prior to their designated month. I'm getting better responses each month. </FONT></DIV> <DIV><FONT face="Century Schoolbook" size=2>Here's the best part, I'm training them to do their scheduling via email which saves me a lot of time. Because I get my email through my phone, I can schedule during the day between calls. Very good use of time.</FONT></DIV> <DIV><FONT face="Century Schoolbook" size=2>Tom Servinsky</FONT></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> <A title=wimblees@aol.com href="mailto:wimblees@aol.com">Willem Blees</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A title=Pianotech@ptg.org href="mailto:Pianotech@ptg.org">Pianotech@ptg.org</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Sunday, December 16, 2007 8:38 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> E-mailing reminders</DIV> <DIV><BR></DIV><WBR>Does anyone e-mail tuning reminder notices to customers? What kind of results do you get? How do you set up your "system"?<BR><BR> <DIV style="CLEAR: both">Willem (Wim) Blees, RPT<BR>Piano Tuner/Technician<BR>Honolulu, HI<BR>Author of <BR>The Business of Piano Tuning<BR>available from Potter Press<BR><A href="http://www.pianotuning.com">www.pianotuning.com</A></DIV> <DIV class=AOLPromoFooter> <HR style="MARGIN-TOP: 10px"> More new features than ever. Check out the new <A href="http://o.aolcdn.com/cdn.webmail.aol.com/mailtour/aol/en-us/text.htm?ncid=aolcmp00050000000003" target=_blank>AOL Mail</A>!<BR></DIV></BLOCKQUOTE></BODY></HTML>