<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.2900.3243" name=GENERATOR></HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial>From what I understand of the situation from the original post, I agree completely with you Win.</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>And, FWIW, $95 (standard tuning fee) + $45 (pitch raise fee) + 2 hours travel fee ($120) + 100% surcharge for not-normal-working-day (okay, let's reduce the travel fee to 50% because we ride a motorcycle and just love the #$%^ out of it - well, that equals: $340.</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Did you charge less? (I mean, this wasn't your sister or anything - right?)</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Terry Farrell</FONT></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> <A title=wimblees@aol.com href="mailto:wimblees@aol.com">Willem Blees</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, December 25, 2007 8:30 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Christmas</DIV> <DIV><BR></DIV><WBR>Robin<BR><BR>It was very nice of you to comp the pitch raise part of the tuning for the wedding. But unless you knew the family, and were invited to the party, and that was part of your wedding gift, in my opinion, you sent the wrong message to them, especially since they are a musical family. I'm sure the caterers, and everyone else who "worked" that wedding didn't do anything special or extra out of the goodness of their heart. I hope you at least charged them double for tuning the piano in the first place.  <BR><BR>Mele Kalikimaka everyone. <BR><BR> <DIV style="CLEAR: both">Willem (Wim) Blees, RPT<BR>Piano Tuner/Technician<BR>Honolulu, HI<BR>Author of <BR>The Business of Piano Tuning<BR>available from Potter Press<BR>www.pianotuning.com</DIV><BR><BR>-----Original Message-----<BR> <DIV id=AOLMsgPart_2_583fff20-d350-4157-a541-289627b8d07a> <STYLE>#AOLMsgPart_2_583fff20-d350-4157-a541-289627b8d07a .hmmessage P { PADDING-RIGHT: 0px; PADDING-LEFT: 0px; PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-TOP: 0px } #AOLMsgPart_2_583fff20-d350-4157-a541-289627b8d07a BODY.hmmessage { FONT-SIZE: 10pt; FONT-FAMILY: Tahoma } </STYLE> <DIV><FONT face=Arial>About ten years ago, I got a panicky call from a client living an hour's drive away.... their daughter was getting married at home on Christmas Day!!! And, no one had thought of having the piano tuned. The poor old thing was about 60 cents flat and not a very good instrument at its best. What was most surprising was that this was a professional musical family, with a recording studio in their basement and quite a reputation in the area for doing good work. I gifted the pitch raise part as a Christmas/Wedding gift and felt good that I had helped make their special day a bit nicer. </FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Robin Blankenship</FONT></DIV> <DIV><FONT face=Arial>Matoaca, VA</FONT> <HR> The best games are on Xbox 360. Click here for a special offer on an Xbox 360 Console. <A href="http://www.xbox.com/en-US/hardware/wheretobuy/" target=_blank>Get it now!</A> </DIV></DIV> <DIV class=AOLPromoFooter> <HR style="MARGIN-TOP: 10px"> More new features than ever. Check out the new <A href="http://o.aolcdn.com/cdn.webmail.aol.com/mailtour/aol/en-us/text.htm?ncid=aolcmp00050000000003" target=_blank>AOL Mail</A>!<BR></DIV></BLOCKQUOTE></BODY></HTML>