<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.6000.16587" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2>Situation 1: The customer bought a sad little birdcage for $100 and they want it fixed for piano lessons. Best to help them find a better piano for their money.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Situation 2: The liitle birdcage has been in the family since 1842, and they show you the bill of sale to prove it. Refer them to someone who can restore it to original playing condition!   (I'm afraid that little piano probably went under in Katrina.)</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Ed S.</FONT></DIV></BODY></HTML>