<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.6000.16587" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial>Another Baldwin engineering marvel. They use machine bolts around the perimeter of the plate. The plate is treaded, so how do you pull the plate down to the case? When the bolts bottom out on the plate, how do you know the plate is all the way down? Am I missing something here?</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Mr. G</FONT></DIV> <DIV><FONT face=Arial>Allied PianoCraft<BR>PO Box 1549<BR>High Point, NC 27261<BR>(336) 454-2000<BR><A href="mailto:PianoTech@alliedpianocraft.com">PianoTech@alliedpianocraftcom</A><BR><A href="http://www.alliedpianocraft.com">www.alliedpianocraft.com</A></FONT></DIV> <DIV><BR></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">No surprise at all. Last year The Boston PTG Chapter got Tom Malone of Baldwin Technical Services to give a presentation. While he was happy to give us the corporate spiel, and answer our questions, he was very frank when it came to specifics. <DIV>Such as statements like ... "Well, I'm the only piano technician at the factory." And he was not saying that like he was puffing up his chest, but rather that the workers there are trained to do *one* job and not to be curious about what the other guys are doing! </DIV> <DIV>And statements like "The SF-7s being made now are really nice! Well, that is, aside from the action ..."</DIV> <DIV>He also indicated it was a complete waste of time to order any replacement parts direct from Baldwin; "you'll get the same parts and better service from your regular suppliers." </DIV> <DIV>Patrick Draine<BR><BR> <DIV class=gmail_quote>On Jan 9, 2008 1:49 PM, AlliedPianoCraft <<A href="mailto:AlliedPianoCraft@hotmail.com">AlliedPianoCraft@hotmail.com</A>> wrote:<BR> <BLOCKQUOTE class=gmail_quote style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid"> <DIV> <DIV><FONT face=Arial><STRONG>Update</STRONG>. I contacted Baldwin about getting their downbearing gauge for the SF-10 I'm rebuilding. The tech department said they don't use them anymore and they don't even have one at their facility. </FONT></DIV></DIV></BLOCKQUOTE></DIV></DIV></BLOCKQUOTE></BODY></HTML>