<div> <font face="Arial, Helvetica, sans-serif">How can you have a piano factory with one technician? To their credit, I just ordered a set of hammers for a 243. The ordering process was smooth, and the hammers arrived in 3 days! Much better service than 9 months ago! Bob.</font><br>
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-----Original Message-----<br>
From: AlliedPianoCraft <AlliedPianoCraft@hotmail.com><br>
To: Pianotech List <pianotech@ptg.org><br>
Sent: Thu, 10 Jan 2008 5:12 pm<br>
Subject: Baldwin SF-10<br>
<br>
<div id="AOLMsgPart_2_36388d27-690d-4171-a109-7e0912e163b6">
<div><font face="Arial">Another Baldwin engineering marvel. They use machine bolts
around the perimeter of the plate. The plate is treaded, so how do you pull the
plate down to the case? When the bolts bottom out on the plate, how do you know
the plate is all the way down? Am I missing something here?</font></div>
<div><font face="Arial"></font> </div>
<div><font face="Arial">Mr. G</font></div>
<div><font face="Arial">Allied PianoCraft<br>
PO Box 1549<br>
High Point, NC
27261<br>
(336) 454-2000<br>
<a href="mailto:PianoTech@alliedpianocraft.com">PianoTech@alliedpianocraftcom</a><br>
<a target="_blank" href="http://www.alliedpianocraft.com">www.alliedpianocraft.com</a></font></div>
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<blockquote dir="ltr" style="border-left: 2px solid rgb(0, 0, 0); padding-right: 0px; padding-left: 5px; margin-left: 5px; margin-right: 0px;">No
surprise at all. Last year The Boston PTG Chapter got Tom Malone of Baldwin
Technical Services to give a presentation. While he was happy to give us the
corporate spiel, and answer our questions, he was very frank when it came to
specifics.
<div>Such as statements like ... "Well, I'm the only piano technician at the
factory." And he was not saying that like he was puffing up his chest, but
rather that the workers there are trained to do *one* job and not to be
curious about what the other guys are doing! </div>
<div>And statements like "The SF-7s being made now are really nice! Well, that
is, aside from the action ..."</div>
<div>He also indicated it was a complete waste of time to order any
replacement parts direct from Baldwin; "you'll get the same parts and better
service from your regular suppliers." </div>
<div>Patrick Draine<br>
<br>
<div class="gmail_quote">On Jan 9, 2008 1:49 PM, AlliedPianoCraft <<a href="mailto:AlliedPianoCraft@hotmail.com">AlliedPianoCraft@hotmail.com</a>>
wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0px 0px 0px 0.8ex; padding-left: 1ex;">
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<div><font face="Arial"><strong>Update</strong>. I contacted Baldwin about
getting their downbearing gauge for the SF-10 I'm rebuilding. The tech
department said they don't use them anymore and they don't even have
one at their facility.
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