<HTML><HEAD> <META charset=US-ASCII http-equiv=Content-Type content="text/html; charset=US-ASCII"> <META content="MSHTML 6.00.2800.1106" name=GENERATOR></HEAD> <BODY style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; BACKGROUND-COLOR: #ffffff"> <DIV>In a message dated 1/23/2008 8:01:12 PM Eastern Standard Time, diggeray@comcast.net writes:</DIV> <DIV>Greetings, </DIV> <DIV> </DIV> <DIV>         I have been told to just pull them up and thats it. WWwheLLL!....., that seems to me, like a cheap rip off tuning, and doing<EM> that</EM> doesnt settle the pin correctly. The tuning should <EM>last</EM> the customer.</DIV> <DIV>Is that it?</DIV> <DIV>Is that where I am going wrong on this whole ordeal? Am I trying to settle pins that are not meant to be settled? I am talking about grands here as well as the K'$. </DIV> <DIV> </DIV> <DIV>Julia</DIV> <DIV>Reading, PA  </DIV> <BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue 2px solid"><FONT face=Arial>Ron,<BR>Haven't tried the Protex, but Kent Webb from Steinway said the same <BR>thing in Atlanta.  Also suggested that it's more productive to just <BR>bring up to pitch and settle in, rather than bringing the note over pitch.<BR>Chuck Raynor<BR>Beaufort, SC</FONT></BLOCKQUOTE> <DIV></DIV><BR><BR><BR><DIV><FONT style="color: black; font: normal 10pt ARIAL, SAN-SERIF;"><HR style="MARGIN-TOP: 10px">Start the year off right. <A title="http://body.aol.com/fitness/winter-exercise?NCID=aolcmp00300000002489" href="http://body.aol.com/fitness/winter-exercise?NCID=aolcmp00300000002489" target="_blank">Easy ways to stay in shape</A> in the new year. </FONT></DIV></BODY></HTML>