<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.6000.16587" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2>Mark Wisner is with Kawai now, and manages our Tech Support department.  He's a pretty friendly guy, though, so he just might share some wisdom regarding Pearl River question.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2><A href="mailto:mwisner@kawaius.com">mwisner@kawaius.com</A></FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Pearl River does have a technician on staff, though - I think it's Ron Kneale.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Don Mannino</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <BLOCKQUOTE style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> <A title=ptuner1@gmail.com href="mailto:ptuner1@gmail.com">Avery Todd</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">Pianotech List</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, January 24, 2008 3:41 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Pearl River Grand Problem</DIV> <DIV><BR></DIV>Mark isn't with Kawai. The last info I have is his Pearl River info. Hope this is correct. <BR><BR> <DIV><A href="mailto:mwissner@earthlink.net">mwissner@earthlink.net</A></DIV><BR> <DIV>(800 435 5086 ext 111) bus.<BR><BR>Avery Todd<BR></DIV><BR> <DIV class=gmail_quote>On Jan 24, 2008 5:25 PM, Steve Blasyak <<A href="mailto:atuneforyou@hotmail.com">atuneforyou@hotmail.com</A>> wrote:<BR> <BLOCKQUOTE class=gmail_quote style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid"> <DIV>Hey Now,<BR> <BR>I've had the pivot pin fall out on the damper tray of a Pearl River Grand. Fairly easy fix. You loosen the opposite side to give you a little wiggle room. Dab a bit of the thick gap filling super glue on the pin and stick it back in there and it's a done deal. I haven't had it fail again yet. You do not need to remove the damper tray. Is there a piece of the broken pin protruding out of the damper tray? If so perhaps you could remove it with a pair of pliers. <BR> <BR>Mark Wisner @ Kawai may be able to help you out with what to use as a replacement.<BR> <BR>C-ya in Anaheim.<BR> <BR>Steve Blasyak<BR>Orange County Chapter<BR> <BR>Pura Vida<BR> <DIV class=WgoR0d><BR> <HR> Need to know the score, the latest news, or you need your Hotmail®-get your "fix". <A href="http://www.msnmobilefix.com/Default.aspx" target=_blank>Check it out.</A></DIV></DIV> <DIV class=WgoR0d></DIV></BLOCKQUOTE></DIV><BR></BLOCKQUOTE></BODY></HTML>