Speaking of another universe, how many of you have approached a piano full of pictures, nick-knacks, and what not on top of the piano, and the customers asks: "Do these need to come off?" What are these people thinking? I had one with a fish tank on top. One of the professors at UA had his entire audio system on the top of the piano, including a large selection of records. You'd think he would know better. Arrrgggghhhh.. <div style="CLEAR: both">Willem (Wim) Blees, RPT Piano Tuner/Technician Honolulu, HI Author of The Business of Piano Tuning available from Potter Press www.pianotuning.com</div> -----Original Message----- From: David Boyce <David@piano.plus.com> To: Pianotech List <pianotech@ptg.org> Sent: Fri, 8 Feb 2008 11:31 am Subject: Standing Room Only <div id=AOLMsgPart_0_eac28d51-2046-4f1c-aea7-ce22a07d130a style="FONT-SIZE: 12px; MARGIN: 0px; COLOR: #000; FONT-FAMILY: Tahoma, Verdana, Arial, Sans-Serif; BACKGROUND-COLOR: #fff">Went today to a new client. Recently moved house, wanted piano tuned. Nice 1930s Danemann upright.    There was no piano stool, so I asked for a kitchen chair or stool to sit on. They had none! The seat inserts were all away to be re-upholstered and all they had was chair frames with no seats. The woman was going to lay a framed (with glass) print across one of the chair frames for me to sit on. The neighbours were out, so she couldn't borrow a chair.    I ended up tuning the piano standing up, but it wasn't comfortable for me. I'm 6'1" (182.5 cm, bearing in mind recent metric discussions!)    Maybe its a good idea to carry a little folding picnic stool in the car in future! How prepared does one have to be? Last week I bought a small but powerful vacuum cleaner half-price in the supermarket for piano work, having recently wasted about half an hour trying to get a customer's vacuum cleaner to work with the nozzle attachment , when I was cleaning out the keybed along with some other work. I congratulated myself on remembering to take it today just in case needed for new customer. A chair would've been better.    Do you ever get the feeling with a customer that they live in a universe slightly out of phase with yours? Today's was one of those. I dunno, just somehow "we're not communicatin' here".    David.   </div> <div class="AOLPromoFooter"> <hr style="margin-top:10px;" /> More new features than ever. Check out the new <a href="http://o.aolcdn.com/cdn.webmail.aol.com/mailtour/aol/en-us/text.htm?ncid=aolcmp00050000000003" target="_blank">AOL Mail</a>! </div>