<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=US-ASCII"> <META content="MSHTML 6.00.6000.16587" name=GENERATOR></HEAD> <BODY id=role_body style="FONT-SIZE: 10pt; COLOR: #000000; FONT-FAMILY: Arial" bottomMargin=7 leftMargin=7 topMargin=7 rightMargin=7><FONT id=role_document face=Arial color=#000000 size=2> <DIV>To my fellow techs:</DIV> <DIV> </DIV> <DIV>A customer has a Zimmermann Upright, Model 115.  She is missing the key to the fallboard lock and would like to obtain a replacement in order to lock the piano when relatives with children visit.  Does anyone have a contact number for Zimmermann or any website address where I may order one?  Thanks in advance.</DIV> <DIV> </DIV> <DIV>Tony Bajada</DIV></FONT><BR><BR><BR><DIV><FONT style="color: black; font: normal 10pt ARIAL, SAN-SERIF;"><HR style="MARGIN-TOP: 10px">Who's never won? <A title="http://music.aol.com/grammys/pictures/never-won-a-grammy?NCID=aolcmp00300000002548" href="http://music.aol.com/grammys/pictures/never-won-a-grammy?NCID=aolcmp00300000002548" target="_blank">Biggest Grammy Award surprises of all time on AOL Music.</A></FONT></DIV></BODY></HTML>