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<title>RE: Steinway parts cost</title>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Here’s the price list. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Greg Newell<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Greg's Piano Forté<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>www.gregspianoforte.com<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>216-226-3791 (office)<o:p></o:p></span></p>
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color:#1F497D'>216-470-8634 (mobile)<o:p></o:p></span></p>
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<p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> pianotech-bounces@ptg.org
[mailto:pianotech-bounces@ptg.org] <b>On Behalf Of </b>Alan Barnard<br>
<b>Sent:</b> Monday, February 11, 2008 4:46 PM<br>
<b>To:</b> pianotech@ptg.org<br>
<b>Subject:</b> RE: Steinway parts cost<o:p></o:p></span></p>
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<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:.5in'><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>One
of my favorite stories was the customer who insisted--firmly--that ONLY S&S
parts be put in his vintage grand (an "O", as I recall, he's
since left the area). So, I ordered a pair of replacement wound strings for D2
from Steinway.<br>
<br>
They were drop-shipped from Mapes and the bill was substantially more than it
would have been had I ordered them direct from Mapes. I put the usual mark-up
on the strings and the customer paid, but was not thrilled when I let him in on
the "joke". <br>
<br>
So Steinway or Mapes? Steinway or Renner? <br>
<br>
Ignorance is so expensive!<br>
<br>
And does Steinway print a parts catalog or price list? Not to my knowledge, and
certainly won't have it on the web, I'm sure. When I ordered those strings, I
asked if a parts list or catalog was available and the S&S guy just said:
"Tell me what you want", in such a voice that I could clearly
sense that he was looking down his nose at this little hick from the
shticks like he was a recent lottery winner and I'd just called to tell him I
was his mother's sister's third child's brother-in-law and could I borrow some
money.<br>
<br>
Alan Barnard<br>
Salem, MO<o:p></o:p></span></p>
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<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:.5in'><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Original
message<br>
From: "Diane Hofstetter" <br>
To: pianotech@ptg.org<br>
Received: 2/11/2008 3:31:55 PM<br>
Subject: Steinway parts cost<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>I'm preparing a rebuilding quote on a
Steinway M from the 1920's for the piano store I work for part-time. The
customer wants Steinway parts, but I just tried Steinway's phone number from
the Journal and it is too late in the day. Is there no way to get this
information online? It seems that in this day and age....<br>
<br>
Diane<br>
Diane Hofstetter<o:p></o:p></span></p>
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