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<br><div><div>On Feb 13, 2008, at 10:23 AM, David Love wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 128); font-family: Arial; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0; ">People get a detailed (and I mean detailed) estimate/proposal which includes parts and labor broken out. That way, if something needs to change for some unexpected contingency—i.e., additional parts, additional labor--I can add it in and it’s clear where it’s coming from and that it wasn’t already included in the original estimate. I do offer a protection clause for them which says that the final price won’t exceed the estimate/proposal by more than 5% without their written authorization. If something comes up, I talk to them about it. </span></blockquote><br></div><div>That's exactly, precisely what I do; look on my website for examples of my restoration proposals.....I show everything we do in detail, and</div><div>state in the contract that I need their permission to change the number if and when we encounter hidden surprises.</div><div><br class="webkit-block-placeholder"></div><div>David A.</div><br></body></html>