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<P>Well,</P>
<P>She has only had the piano for just under a yr. and it was a new purchase from a dealer that sends me all of its calls. I felt it would cause more trouble than I wanted to deal with, and that there may be a way to bill Baldwin. <BR></P>
<BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff 2px solid">-------------- Original message from "William R. Monroe" <pianotech@a440piano.net>: -------------- <BR><BR><!-- BEGIN WEBMAIL STATIONERY -->
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<DIV><FONT face="Bookman Old Style" size=2>Rick,</FONT></DIV>
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<DIV><FONT face="Bookman Old Style" size=2>With all respect, why did you make your clients problem cost you? I don't mean to condescend (I've been there and done things like that too). But, it sounds like she had a problem, and you fixed it. Tune plus 3 hrs, yes? Maybe 2hrs if you think you somehow should have been quicker/better. Regardless, why didn't you charge for your time??</FONT></DIV>
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<DIV><FONT face="Bookman Old Style" size=2>William R. Monroe</FONT></DIV>
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<DIV>Taking the cheek blocks and fallboard out was another lesson in frustration.</DIV>
<DIV>Anyway, I got this shinning example of piano design back together and got the thing working reasonably well, but what is the connection between the rest bolts and key dip?</DIV>
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<DIV>4 hrs.(including tuning) $85 Not a great day.</DIV>
<DIV>Thanks,</DIV>
<DIV>Rick Ucci/ Ucci Piano </DIV>
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