<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<STYLE></STYLE>
<META content="MSHTML 6.00.6000.16608" name=GENERATOR></HEAD>
<BODY id=MailContainerBody
style="PADDING-LEFT: 10px; FONT-WEIGHT: normal; FONT-SIZE: 11pt; COLOR: #000000; BORDER-TOP-STYLE: none; PADDING-TOP: 15px; FONT-STYLE: normal; FONT-FAMILY: Trebuchet MS; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-DECORATION: none; BORDER-BOTTOM-STYLE: none"
leftMargin=0 topMargin=0 acc_role="text" CanvasTabStop="true"
name="Compose message area"><!--[gte IE 5]><?xml:namespace prefix="v" /><?xml:namespace prefix="o" /><![endif]-->
<DIV>
<DIV>to tighten the bench screws? . . . I want repeat bunsiness. You're
kidding, right? Seriously, you're talking about the difference between
overall service and costs versus what you charge for them. I agree that
tightening bench bolts is included, (at least on the first call just to protect
yourself) but the issue is what do you charge.</DIV>
<DIV> </DIV>
<DIV>Also, re your questions about weights, go to the course about touch weight
design either in New Hampshire or Anaheim given by Chris Solliday and Bob
Marinelli - it's the start you'll want to learn about actions in both verticals
and grands.</DIV></DIV></BODY></HTML>