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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Wasn’t meant as sarcasm, sorry you
took it that way. If it’s a contract then you are right not to
charge more than the contract states, though I would hope you have outlined the
specifics well enough to not have to perform non-contracted items for
free. If it’s an estimate then it means just that: i.e. not a
specified fixed price but a projection based on your pre tear down prognosis.
I think it’s better to work on most projects as estimates unless you are
contracting to do absolutely everything and leave no stone unturned. Most
projects, however, are not that way and I would advise most people to leave room
for discovery. Communication with the customer is very important
here. But it’s sort of like being afraid to ask for what you actually
might perform above and beyond tuning on a service call. I’ve found
too many things after the fact that couldn’t have been discovered
beforehand to be willing to eat it for the sake of fearing offending
someone. People always get what they pay for and I don’t work for
free, seems like a fair trade. </span></font></p>
<div>
<p><font size=2 color=navy face="Times New Roman"><span style='font-size:10.0pt;
color:navy'>David Love</span></font><font size=2 color=navy><span
style='font-size:10.0pt;color:navy'><br>
davidlovepianos@comcast.net<br>
www.davidlovepianos.com</span></font><font color=navy><span style='color:navy'>
</span></font></p>
</div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> pianotech-bounces@ptg.org
[mailto:pianotech-bounces@ptg.org] <b><span style='font-weight:bold'>On Behalf
Of </span></b>paulrevenkojones@aol.com<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, February 19, 2008
7:30 PM<br>
<b><span style='font-weight:bold'>To:</span></b> pianotech@ptg.org<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: Mark-up (was Steinway
parts)</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<div>
<p class=MsoNormal style='margin-right:0in;margin-bottom:12.0pt;margin-left:
.5in'><b><font size=3 face=Arial><span style='font-size:12.0pt;font-family:
Arial;font-weight:bold'>David:<br>
<br>
Ahhh, common parlance, general business lexicon, the actual document that is
signed is called a "Contract". The proposal, estimate, or whathaveyou
that was presented for consideration is a part of the contract. I'm not sure
what your point is, or, frankly why I'm responding to sarcasm.<br>
<br>
Paul<br>
<br>
</span></font></b></p>
</div>
<p class=MsoNormal style='margin-right:0in;margin-bottom:12.0pt;margin-left:
.5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>-----Original
Message-----<br>
From: David Love <davidlovepianos@comcast.net><br>
To: 'Pianotech List' <pianotech@ptg.org><br>
Sent: Tue, 19 Feb 2008 8:44 pm<br>
Subject: RE: Mark-up (was Steinway parts)</span></font></p>
<div id="AOLMsgPart_0_690bb292-3571-4ff6-80ce-2e45340cbd77"><pre
style='margin-left:.5in;background:white'><tt><font size=2 color=black
face="Courier New"><span style='font-size:10.0pt;color:black'>Then why do you call it an "estimate"?</span></font></tt><font
color=black><span style='color:black'><br>
<br>
</span></font></pre><pre style='margin-left:.5in;background:white'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'><br>
<br>
</span></font></pre><pre style='margin-left:.5in;background:white'><tt><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>David Love</span></font></tt><font
color=black><span style='color:black'><br>
<br>
</span></font></pre><pre style='margin-left:.5in;background:white'><tt><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'><a
href="mailto:davidlovepianos@comcast.net">davidlovepianos@comcast.net</a></span></font></tt><font
color=black><span style='color:black'><br>
<br>
</span></font></pre><pre style='margin-left:.5in;background:white'><tt><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'><a
href="http://www.davidlovepianos.com" target="_blank">www.davidlovepianos.com</a></span></font></tt><font
color=black><span style='color:black'><br>
<br>
</span></font></pre><pre style='margin-left:.5in;background:white'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'><br>
<br>
</span></font></pre><pre style='margin-left:.5in;background:white'><tt><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'> </span></font></tt><font
color=black><span style='color:black'><br>
<br>
</span></font></pre><pre style='margin-left:.5in;background:white'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'><br>
<br>
</span></font></pre><pre style='margin-left:.5in;background:white'><tt><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>We have never, not once, raised our price on a job after the estimate is</span></font></tt><font
color=black><span style='color:black'><br>
<br>
</span></font></pre><pre style='margin-left:.5in;background:white'><tt><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>signed. And we have eaten a lot of mistakes and unseen stuff over the years.</span></font></tt><font
color=black><span style='color:black'><br>
<br>
</span></font></pre><pre style='margin-left:.5in;background:white'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'><br>
<br>
</span></font></pre><pre style='margin-left:.5in;background:white'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'><br>
<br>
</span></font></pre><pre style='margin-left:.5in;background:white'><tt><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>Keeps us on our toes!</span></font></tt><font
color=black><span style='color:black'><br>
<br>
</span></font></pre><pre style='margin-left:.5in;background:white'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'><br>
<br>
</span></font></pre><pre style='margin-left:.5in;background:white'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'><br>
<br>
</span></font></pre><pre style='margin-left:.5in;background:white'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'><br>
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</span></font></pre><pre style='margin-left:.5in;background:white'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'><br>
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</span></font></pre><pre style='margin-left:.5in;background:white'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'><br>
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</span></font></pre><pre style='margin-left:.5in;background:white'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'><br>
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</span></font></pre></div>
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