<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.2900.2912" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV> Greetings list, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p> </o:p> Like so many that have written into this list, I am being backed into a corner and could appreciate any words of wisdom that might be offered.   I have a customer with a Steinway 42 inch vertical , serial, 331374 that looks like it came out of the 60’s.   The piano has what I think to be a Pratt Read action and the problem is with the repetition.   This is one of those pianos that have very little mass weight in the keys behind the balance rail.   When I started with it, there was a lot of free play in the capstans and of coarse, I thought I would improve it by adjusting them correctly.   Now the keys are stalling and I would like to solve the problem.   <o:p> </o:p> I did take the action out and: shape hammers, clean, lube, tighten screws.   I replaced the action and adjusted: level, dip, let off, back checks and like I said; capstans.   I have had this problem with other Steinways like this one, but am getting tired of it and would like this one to work. <o:p> </o:p> I know I can add weights to the backs of the keys, but that would make the touch heavier.   I could take out weights from in front of the balance point, but would like some suggestions on how to remove them carefully, so if it doesn’t work and decide to replace them I can. <o:p> </o:p> The customer has been patient and given me my space to create the magic we do, but if it doesn’t play right, then no one is happy.   Thanks for any help in advance. <o:p> </o:p> William <o:p> </o:p> <o:p> </o:p> <o:p> </o:p></DIV> <DIV>PIANO BOUTIQUE William Benjamin The tuner alone, Preserves the tone.</DIV></BODY></HTML>