<WBR>Les<br> <br> Sounds to me like perhaps the piano was dropped when it was moved. Ask the new owner who moved it. Ask the old owners if they had any kind of water damage, or if someone moved the piano before it was sold. <br> <br> On the other hand, are the new owners complaining about the way it sounds? Even though you recommended it, did they buy it sight unseen? If no one is complaining, maybe the best thing to do is leave well enough alone.<br> <br> <div style="CLEAR: both">Willem (Wim) Blees, RPT<br> Piano Tuner/Technician<br> Honolulu, HI<br> Author of <br> The Business of Piano Tuning<br> available from Potter Press<br> www.pianotuning.com</div> <br> <br> -----Original Message-----<br> From: Leslie Bartlett <l-bartlett@sbcglobal.net><br> To: pianotech@ptg.org<br> Sent: Wed, 26 Mar 2008 6:19 pm<br> Subject: help<br> <br> <div id=AOLMsgPart_2_238a81da-a8ed-4539-a509-27dd50c6c160> <div><FONT face=Arial size=2>A lady bought a little Acrosonic, made in the 70's on my recommendation. I'd tuned it for about three years,and last time I saw the piano it was in excellent condition.  So, today was first tuning for the new owner.   </FONT></div> <div><FONT face=Arial size=2>I noticed the frame separating, what looked like a bit of plate separating from the pin block, found sections horribly low- certainly too low to be only a year since it was tuned.  C#3 I think, the lowest note on the treble bridge sounds more like a thud than a note- kind of like a bridge separation.   Since I recommended the piano, which was in excellent shape when I last saw it, I feel somewhat responsible for these people not getting what they paid for.</FONT></div> <div><FONT face=Arial size=2>How would others of you handle this?</FONT> <br> <FONT face=Arial size=2>thanks</FONT> <br> <FONT face=Arial size=2>les bartlett<br> </FONT></div> </div> <div id='u8CA5DE6C4694011-1754-367A' class='aol_ad_footer'><FONT style="color: black; font: normal 10pt ARIAL, SAN-SERIF;"><HR style="MARGIN-TOP: 10px">Planning your summer road trip? Check out <A title="http://travel.aol.com/travel-guide/united-states?ncid=aoltrv00030000000015" href="http://travel.aol.com/travel-guide/united-states?ncid=aoltrv00030000000015" target="_blank">AOL Travel Guides</A>.</FONT> </div>