<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40"> <head> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"> <meta name=Generator content="Microsoft Word 11 (filtered medium)">  <title>help</title> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PostalCode"/> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="State"/> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="City"/> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="place"/>  <style>  </style>  </head> <body bgcolor=white lang=EN-US link=blue vlink=purple> <div class=Section1> Your expert opinion is one of your most valuable commodities. I realized some time ago that people who made those kind of calls were looking to tap into information that came at great cost to me and they wanted it for free. Don’t give valuations or recommendations over the phone. Tell them you offer a pre-purchase inspection service. When would they like to make an appointment? <o:p></o:p> <o:p> </o:p> <div> Dean<o:p></o:p> <u1:PERSONNAME u2:st="on">Dean May</u1:PERSONNAME>             cell 812.239.3359 <o:p></o:p> PianoRebuilders.com   812.235.5272 <o:p></o:p> <u1:PLACE u2:st="on"><u1:CITY u2:st="on"><st1:place w:st="on"><st1:City w:st="on"><u3:place u4:st="on"><u3:City u4:st="on">Terre Haute</st1:City></u3:place></u1:CITY></u3:City> <u1:STATE u2:st="on"><st1:State u5:st="on"><st1:State w:st="on">IN</st1:State></u1:STATE></st1:State>  <u1:POSTALCODE u2:st="on"><st1:PostalCode u6:st="on"><st1:PostalCode w:st="on">47802</st1:PostalCode></u1:POSTALCODE></st1:PostalCode></st1:place></u1:PLACE><o:p></o:p> </div> <o:p> </o:p> <div> <div class=MsoNormal align=center style='text-align:center'> <hr size=2 width="100%" align=center tabindex=-1> </div> From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On Behalf Of Farrell Sent: Thursday, March 27, 2008 7:13 AM To: Pianotech List Subject: Re: help<o:p></o:p> </div> <o:p> </o:p> <div> Wim has some good suggestions. IMHO, it would depend on what your recommendation consisted of. If it was a blanket positive recommendation "I am aware of a nice very good condition Acrosonic....", then your recommendation may have been faulty (maybe because as Wim pointed out, maybe the movers dropped it). <o:p></o:p> </div> <div>  <o:p></o:p> </div> <div> On the other hand, if you said something like what I try to say when asked: "Yes, I have serviced Mrs. Xxx's Acrosonic several times. My recollection from when I serviced it last - about xx months ago - was than it was a nice little piano. However, not having done a thorough pre-purchase inspection at that time, and more importantly, not recently, I wouldn't want to stake my reputation on it's condition. I recommend that we give it a good inspection prior to purchase." Or something along those lines. I try to make it clear that it is likely a good piano and worth pursuit, but I am not willing to vouch for its condition at this time without inspecting it. IMHO, doing something along these lines keeps one in the clear - and in fact does the potential buyer a favor.<o:p></o:p> </div> <div>  <o:p></o:p> </div> <div> If your recommendation was faulty - I guess you have to let your conscience be your guide. To be honest, I'm not sure what I would do.<o:p></o:p> </div> <div>  <o:p></o:p> </div> <div> Terry Farrell<o:p></o:p> </div> <blockquote style='border:none;border-left:solid black 1.5pt;padding:0in 0in 0in 4.0pt; margin-left:3.75pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> <div> ----- Original Message ----- <o:p></o:p> </div> <div> <o:p> </o:p> </div> A lady bought a little Acrosonic, made in the 70's on my recommendation. I'd tuned it for about three years,and last time I saw the piano it was in excellent condition.  So, today was first tuning for the new owner.   <o:p></o:p> I noticed the frame separating, what looked like a bit of plate separating from the pin block, found sections horribly low- certainly too low to be only a year since it was tuned.  C#3 I think, the lowest note on the treble bridge sounds more like a thud than a note- kind of like a bridge separation.   Since I recommended the piano, which was in excellent shape when I last saw it, I feel somewhat responsible for these people not getting what they paid for.<o:p></o:p> How would others of you handle this? thanks les <st1:City w:st="on"><st1:place w:st="on">bartlett</st1:place></st1:City><o:p></o:p> </blockquote> </div> </body> </html>