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<DIV><FONT face=Arial>I understand. Unfortunately that's the way it is
sometimes.</FONT></DIV>
<DIV><FONT face=Arial></FONT> </DIV>
<DIV><FONT face=Arial>Al Guecia</FONT></DIV>
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style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=wimblees@aol.com href="mailto:wimblees@aol.com">Willem Blees</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Sunday, March 30, 2008 8:11
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Grand Cleaning</DIV>
<DIV><BR></DIV><WBR>Al<BR><BR>The hammers shaping is more of a cleaning
off the groves and dirt, than a shaping as most technicians know it. If I
see that the hammers are to the point that regulation will be necessary, I try
to sell them that procedure. Unfortunately, most costumers are more
concerned with looks than than tone or regulation. Don't misunderstand, I
try to sell them that, too, but for my cleaning price, a little goes a
long way. <BR><BR>
<DIV style="CLEAR: both">Willem (Wim) Blees, RPT<BR>Piano
Tuner/Technician<BR>Honolulu, HI<BR>Author of <BR>The Business of Piano
Tuning<BR>available from Potter
Press<BR>www.pianotuning.com</DIV><BR><BR>-----Original Message-----<BR>From:
AlliedPianoCraft <AlliedPianoCraft@hotmail.com><BR>To: Pianotech List
<pianotech@ptg.org><BR>Sent: Sun, 30 Mar 2008 9:11 am<BR>Subject: Re:
Grand Cleaning<BR><BR>
<DIV id=AOLMsgPart_2_fbdc1a15-c492-4137-addd-2bff7aca7c97>
<DIV><FONT face=Arial>Win,</FONT></DIV>
<DIV><FONT face=Arial></FONT> </DIV>
<DIV><FONT face=Arial>Just a question from someone who has never shaped
hammers without doing a regulating. </FONT></DIV>
<DIV><FONT face=Arial></FONT> </DIV>
<DIV><FONT face=Arial>What about let off and drop once you've changed the
hammer shape and height and then everything else that goes along once
you've changed that?</FONT></DIV>
<DIV><FONT face=Arial></FONT> </DIV>
<DIV><FONT face=Arial>I do a cleaning and just a cleaning. If you want your
hammers shaped, them you also need a regulating. Call me crazy, but it's just
my way of doing things.</FONT></DIV>
<DIV><FONT face=Arial></FONT> </DIV>
<DIV><FONT face=Arial>Al Guecia</FONT></DIV>
<DIV><FONT face=Arial></FONT> </DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=wimblees@aol.com href="mailto:wimblees@aol.com">Willem Blees</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Sunday, March 30, 2008 12:42
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Grand Cleaning</DIV>
<DIV><BR></DIV><WBR>I've just made up post cards I can hand to my
customers when I see a need for cleaning service. It not only explains what
I'm going to do, but also includes a short disclaimer. I could do the work
in the customer's house, but I want to shape hammers and tighten
screws on my bench in my shop, not on the piano, the floor,
or the piano bench. <BR><BR><FONT size=5>
<DIV>Upright cleaning service: $175.00</DIV></FONT>
<DIR>
<DIR>
<DIV>1. Remove action</DIV>
<DIV>2. Shape hammers</DIV>
<DIV>3. Tighten screws</DIV>
<DIV>4. Blow dirt out of action</DIV>
<DIV>5. Clean keys</DIV>
<DIV>6. Vacuum under keys and bottom of the piano</DIV>
<DIV>7. Clean and polish pedals. <BR></DIV></DIR></DIR><FONT size=5>
<DIV><FONT size=3></FONT></DIV>
<DIV><FONT size=3>Cleaning service does not include case cleaning, touch up,
or polishing, action regulation or any repairs to the piano, action, case,
strings, or any other piano components.</FONT> </DIV>
<DIV><BR><BR>Grand piano cleaning service: $275.00</DIV></FONT><FONT size=3>
<DIR>
<DIR></FONT>
<DIV>1. Remove action</DIV>
<DIV>2. Shape hammers</DIV>
<DIV>3. Tighten screws</DIV>
<DIV>4. Blow dirt out of action</DIV>
<DIV>5. Vacuum keyframe</DIV>
<DIV>6. Clean keys</DIV>
<DIV>7. Vacuum action cavity</DIV>
<DIV>8. Clean under strings</DIV>
<DIV>9. Clean plate</DIV>
<DIV>10. Clean pin area</DIV>
<DIV>11. Clean and polish pedals and pedal rods.</DIV><B><FONT
size=1></DIR></DIR></B></FONT><FONT size=3>
<DIV>Cleaning service does not include case cleaning, touch up, or
polishing, action regulation or any repairs to the piano, action, case,
strings, or any other piano components. </DIV></FONT><BR><BR><BR>
<DIV style="CLEAR: both">Willem (Wim) Blees, RPT<BR>Piano
Tuner/Technician<BR>Honolulu, HI<BR>Author of <BR>The Business of Piano
Tuning<BR>available from Potter Press<BR><A
href="http://www.pianotuning.com/"
target=_blank>www.pianotuning.com</A></DIV><BR><BR>-----Original
Message-----<BR>From: Isaac Sadigursky <<A
href="mailto:irs.pianos@earthlink.net">irs.pianos@earthlink.net</A>><BR>To:
'Pianotech List' <<A
href="mailto:pianotech@ptg.org">pianotech@ptg.org</A>><BR>Sent: Sat, 29
Mar 2008 8:03 pm<BR>Subject: RE: Grand Cleaning<BR><BR>
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<DIV class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Hi,Mathtew!</SPAN></FONT></DIV>
<DIV class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I do clean pianos
daily and what works for me is:</SPAN></FONT></DIV>
<DIV class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">ELECTROLUX vacuum
cleaner with TWO hoses.First,vacuum all possible dust and junk,then using
blower end in one hand and suction end in another hand proceed and this
powerful vacuum will do the trick..Few more precausons to keep
dust from flying all over customers living room;put damp cloth on sndbrd
around the tail of a grand piano,it works as an arrestor for dust…All
procedure takes less then 20 minutes..Vacuum is equipped with
automatic cord rewinder,2 hoses,rags,towels are packed in roll-away wheeled
luggage case…good luck…Isaac</SPAN></FONT></DIV>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<DIV class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> <A
href="mailto:pianotech-bounces@ptg.org">pianotech-bounces@ptg.org</A> [<A
href="mailto:pianotech-bounces@ptg.org?">mailto:pianotech-bounces@ptg.org</A>]
<B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Willem
Blees<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Friday, March
28, 2008 11:36 PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> <A
href="mailto:pianotech@ptg.org">pianotech@ptg.org</A><BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re: Grand
Cleaning</SPAN></FONT></DIV></DIV>
<DIV class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"></SPAN></FONT> </DIV>
<DIV>
<DIV class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">Matthew</SPAN></FONT></DIV></DIV>
<DIV>
<DIV class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"></SPAN></FONT> </DIV></DIV>
<DIV>
<DIV class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">You've gotten some good advice, but what I have not
seen is what I used to do in St. Louis, and something I am going to
start doing for my customer here in Hawaii. For grands, I take the
action home and clean the keys, vacuum under the keys, tighten the
screws and shape the hammers. When I return to the customer, I vacuum out
the action cavity, clean the soundboard with a damp rag, using a
soundboard steel, clean the plate and vacuum the pin area using a hard
bristle paint brush. The most important part of this is cleaning the
soundboard and the pin area because that is what the customer sees. One
other thing I will do is clean the pedals. The salt air here on the
island corrodes most pedals. But all you will have to do is polish
them. It adds a nice touch. It will take about 2 hours to do all of
this, plus a second trip to the customer's house, so price it accordingly.
</SPAN></FONT></DIV></DIV>
<DIV>
<DIV class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">Willem (Wim) Blees, RPT<BR>Piano
Tuner/Technician<BR>Honolulu, HI<BR>Author of <BR>The Business of Piano
Tuning<BR>available from Potter Press<BR><A
href="http://www.pianotuning.com/"
target=_blank>www.pianotuning.com</A></SPAN></FONT></DIV></DIV>
<DIV class=MsoNormal style="MARGIN-BOTTOM: 12pt"><FONT
face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><BR><BR>-----Original Message-----<BR>From: Matthew
Todd <<A
href="mailto:toddpianoworks@yahoo.com">toddpianoworks@yahoo.com</A>><BR>To:
<A href="mailto:pianotech@ptg.org">pianotech@ptg.org</A><BR>Sent: Fri, 28
Mar 2008 7:06 am<BR>Subject: Grand Cleaning</SPAN></FONT></DIV>
<DIV id=AOLMsgPart_2_bd55f114-e84c-4b10-b9f4-6e8b375b8c3d>
<DIV>
<DIV class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">A client wants me to come over and clean her Kawai
grand. This will be my first, and I was curious as to what kind of
service(s) I can offer her. According to the "G" piano works labor
guide, a complete grand cleaning can take as long as 3.5 hrs. When I
talked with my client, she had only mentioned about cleaning the soundboard,
but then again, she may not realize all the dust that can accumulate in her
keybed, etc.</SPAN></FONT></DIV></DIV>
<DIV>
<DIV class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"></SPAN></FONT> </DIV></DIV>
<DIV>
<DIV class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">What kind of cleaning services do you all
offer? Do you offer the most basic service and go up to the most
complete cleaning? When I go through a car wash, I can pay three
bucks, and all they'll do is hose my car down. Or I can pay more for
scrubbing, and even more to get the wheels done. I just need advice on
how to sort this out. 3.5 hrs sounds like a great service, but I don't
know how many clients are willing to pay that.</SPAN></FONT></DIV></DIV>
<DIV>
<DIV class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"></SPAN></FONT> </DIV></DIV>
<DIV>
<DIV class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">Thanks in
advance!<BR>Matthew</SPAN></FONT></DIV></DIV>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR align=center width="100%" SIZE=1>
</SPAN></FONT></DIV>
<DIV class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
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