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<DIV>Michelle,</DIV>
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<DIV>I also have a simple rule-of-thumb. I give the customer- in writing, a full assessment of the piano, its current value and its potential value - then let the customer decide. I have had many cases where I have given the customer dozens of reasons to junk it and they will say "It was Grandmas - I want to do it" The money is green, they have made an informed decision, I have full-filled my obligations and I like to pay my bills- so I do it. Have a great day!</DIV>
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<DIV><STRONG><FONT color=#0000ff>Steve Grattan</FONT></STRONG></DIV>
<DIV><STRONG><FONT color=#0000ff>Lost Chord Clinic</FONT></STRONG></DIV>
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<DIV style="FONT-SIZE: 12pt; FONT-FAMILY: times new roman, new york, times, serif">----- Original Message ----<BR>From: Andrew and Rebeca Anderson <anrebe@sbcglobal.net><BR>To: Pianotech List <pianotech@ptg.org><BR>Sent: Thursday, April 10, 2008 4:18:32 PM<BR>Subject: RE: Clunker pianos - what do you do?<BR><BR>Michelle,<BR>I have a simple rule-of-thumb. If the cost of my work far exceeds <BR>the potential value of the piano I refuse to take the job.<BR><BR>Andrew Anderson<BR><BR></DIV><BR></DIV></div></body></html>