<HTML><FONT FACE=arial,helvetica><HTML><FONT COLOR="#000000" FACE="Geneva" FAMILY="SANSSERIF" SIZE="2"><BR>
In a message dated 4/10/08 4:34:23 PM, lostchordclinic@ameritech.net writes:<BR>
<BR>
<BR>
<BLOCKQUOTE CITE STYLE="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px" TYPE="CITE"></FONT><FONT COLOR="#000000" FACE="Geneva" FAMILY="SANSSERIF" SIZE="2">I also have a simple rule-of-thumb. I give the customer- in writing, a full assessment of the piano, its current value and its potential value - then let the customer decide. I have had many cases where I have given the customer dozens of reasons to junk it and they will say "It was Grandmas - I want to do it" The money is green, they have made an informed decision, I have full-filled my obligations and I like to pay my bills- so I do it. Have a great day!<BR>
<BR>
</FONT><FONT COLOR="#0000FF" FACE="Geneva" FAMILY="SANSSERIF" SIZE="2"><B> Steve Grattan</B></FONT><FONT COLOR="#000000" FACE="Geneva" FAMILY="SANSSERIF" SIZE="2"><BR>
</FONT><FONT COLOR="#0000FF" FACE="Geneva" FAMILY="SANSSERIF" SIZE="2"><B> Lost Chord Clinic</B></FONT><FONT COLOR="#000000" FACE="Geneva" FAMILY="SANSSERIF" SIZE="2"><BR>
<BR>
<BR>
</BLOCKQUOTE></FONT><FONT COLOR="#000000" FACE="Geneva" FAMILY="SANSSERIF" SIZE="2"><BR>
Steve;<BR>
In my opinion you are,,,, absolutely correct,,,, in your approach to this problem/opportunity so common in most of our businesses. Thanks for putting so succintly.<BR>
Jim Bryant (FL)</FONT><FONT COLOR="#000000" FACE="Geneva" FAMILY="SANSSERIF" SIZE="2"></FONT><BR><BR><BR>**************<BR>Planning your summer road trip? Check out AOL Travel Guides.<BR> (http://travel.aol.com/travel-guide/united-states?ncid=aoltrv00030000000016)</HTML>