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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>What Steve said.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

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<p class=MsoAutoSig><b><font size=6 color=navy face="Bradley Hand ITC"><span
style='font-size:22.0pt;font-family:"Bradley Hand ITC";color:navy;font-weight:
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<p class=MsoAutoSig style='margin:0in;margin-bottom:.0001pt'><u1:PERSONNAME u2:st="on"><st1:PersonName
w:st="on"><font size=3 color=navy face="Times New Roman"><span
 style='font-size:12.0pt;color:navy'>Dean May</u1:PERSONNAME></span></font></st1:PersonName><font
color=navy><span style='color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
cell 812.239.3359 <o:p></o:p></span></font></p>

<p class=MsoAutoSig style='margin:0in;margin-bottom:.0001pt'><font size=3
color=navy face="Times New Roman"><span style='font-size:12.0pt;color:navy'>PianoRebuilders.com&nbsp;&nbsp;
812.235.5272 <o:p></o:p></span></font></p>

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  style='font-size:12.0pt;color:navy'><u3:place u4:st="on"><u3:City u4:st="on">Terre
  Haute</span></font></st1:City><font color=navy><span style='color:navy'></u3:place></u1:CITY></u3:City>
 <u1:STATE u2:st="on"><st1:State u5:st="on"><st1:State w:st="on">IN</st1:State></u1:STATE></st1:State>&nbsp;
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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> pianotech-bounces@ptg.org
[mailto:pianotech-bounces@ptg.org] <b><span style='font-weight:bold'>On Behalf
Of </span></b>Stephen Grattan<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, April 10, 2008
4:27 PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Pianotech
 List</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: Clunker pianos - what
do you do?</span></font><o:p></o:p></p>

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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

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<p class=MsoNormal><font size=3 face=Verdana><span style='font-size:12.0pt;
font-family:Verdana'>Michelle,<o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=3 face=Verdana><span style='font-size:12.0pt;
font-family:Verdana'>&nbsp;<o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=3 face=Verdana><span style='font-size:12.0pt;
font-family:Verdana'>I also have a simple rule-of-thumb.&nbsp; I give the
customer- in&nbsp;writing, a full assessment of the piano, its current value
and its potential value - then let the customer decide.&nbsp; I&nbsp;have had
many cases where I&nbsp;have given the customer&nbsp;dozens of&nbsp;reasons to
junk it&nbsp;and they will say &quot;It was Grandmas - I want to do
it&quot;&nbsp; The money is green, they have made an informed decision, I have
full-filled my obligations and I like to pay my bills- so I do it.&nbsp; Have a
great day!<o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=3 face=Verdana><span style='font-size:12.0pt;
font-family:Verdana'>&nbsp;<o:p></o:p></span></font></p>

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<p class=MsoNormal><strong><b><font size=3 color=blue face=Verdana><span
style='font-size:12.0pt;font-family:Verdana;color:blue'>Steve Grattan</span></font></b></strong><font
face=Verdana><span style='font-family:Verdana'><o:p></o:p></span></font></p>

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<p class=MsoNormal><strong><b><font size=3 color=blue face=Verdana><span
style='font-size:12.0pt;font-family:Verdana;color:blue'>Lost Chord Clinic</span></font></b></strong><font
face=Verdana><span style='font-family:Verdana'><o:p></o:p></span></font></p>

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<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3 face=Verdana><span
style='font-size:12.0pt;font-family:Verdana'><o:p>&nbsp;</o:p></span></font></p>

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<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>----- Original Message
----<br>
From: Andrew and Rebeca Anderson &lt;anrebe@sbcglobal.net&gt;<br>
To: <st1:PersonName w:st="on">Pianotech List</st1:PersonName>
&lt;pianotech@ptg.org&gt;<br>
Sent: Thursday, April 10, 2008 4:18:32 PM<br>
Subject: RE: Clunker pianos - what do you do?<br>
<br>
Michelle,<br>
I have a simple rule-of-thumb.&nbsp; If the cost of my work far exceeds <br>
the potential value of the piano I refuse to take the job.<br>
<br>
Andrew Anderson<o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=3 face=Verdana><span style='font-size:12.0pt;
font-family:Verdana'><o:p>&nbsp;</o:p></span></font></p>

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