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<DIV><FONT face=Arial size=2>Michelle-</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>If this is your market, you might as well become an
expert in all aspects of it.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>This is the opposite of consumerism and instant
gratification. You're preserving history and keeping family heirlooms intact. In
this world, that's amazing work.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Some of those old uprights were very well designed
and built(New Haven Mathusheks, for instance).</FONT></DIV>
<DIV><FONT face=Arial size=2>Some have positive quirks that make them easy to
repair (Old Kimballs with butt plates make repinning faster).</FONT></DIV>
<DIV><FONT face=Arial size=2>New repair techniques have appeared that make the
impossible affordable. (Bill Bremmer's bass string restoration technique in the
Jan 08 Journal, steam to refresh old dampers, new techniques to improve
soundboard performance).</FONT></DIV>
<DIV><FONT face=Arial size=2>New finish restoration products are
available.</FONT></DIV>
<DIV><FONT face=Arial size=2>I'll bet within 5 years we'll see generic,
adjustable composite action replacement parts, maybe even offering repetition
springs for vertical actions.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Take photos to document your work, and you can
write articles about your discoveries.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Ed Sutton</FONT></DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=michelle@smithpianoservice.com
href="mailto:michelle@smithpianoservice.com">Michelle Smith</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">'Pianotech List'</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, April 10, 2008 9:09
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> RE: Clunker pianos - what do you
do?</DIV>
<DIV><BR></DIV>
<DIV class=Section1>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Thanks
to everyone who has responded to my e-mail. You’re really helping me
sort out my thoughts on this issue.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">As
Paul stated, sometimes there is still life in these pianos but very often the
owner is expecting a miracle. I guess it comes from our society of
instant gratification. The piano tuner is supposed to make the piano
work again just like the appliance repairman makes the dishwasher work
again. Instead I sometimes have to be the bearer of bad news.
Repairs are costly and many people here just can’t afford it. I want
people to be happy and instead we both get frustrated.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Concerning
passing these pianos off to less experienced techs….I’m it! Ha Ha
Ha! The older gentleman who owns the local music shop and tunes pianos
can’t see well enough to do the repairs so he’s passing ALL of his repair work
to me. Most Austin techs are unwilling to make the drive so if I don’t
fix them they won’t get fixed. Ironically, this is why I got into this
business in the first place. I saw a need in our community and I jumped
in. <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Thanks
to everyone for listening to my mental wanderings.
<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Have
a super Thursday!<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Michelle<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<DIV>
<P class=MsoNormal><BR><SPAN style="FONT-FAMILY: 'Arial','sans-serif'">This is
a perfect opportunity to involve less experienced technicians, associates,
those who are just beginning, to take on some of these jobs in order to learn
the craft. As well, in some instances, as we have here in Chicago, some of
these pianos are marginally enough useful to pass on by donation to those who
can't afford a piano. We started <I>A Gift of PIanos</I> about 9 years ago,
and now the Chicago chapter of the PTG runs the program.
<BR><BR><BR><BR>Paul</SPAN><o:p></o:p></P></DIV>
<DIV id=u8CA68EB00AEFDE6-1248-258A>
<P class=MsoNormal
style="MARGIN-TOP: 7.5pt"> <o:p></o:p></P></DIV></DIV></BLOCKQUOTE></BODY></HTML>