<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.6000.16640" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV>Andrew Anderson wrote:</DIV> <DIV>"Not a customer I wanted to have"</DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Not a technician I would want!</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Al Guecia</FONT></DIV> <DIV> </DIV> <BLOCKQUOTE style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> <A title=anrebe@sbcglobal.net href="mailto:anrebe@sbcglobal.net">Andrew and Rebeca Anderson</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">Pianotech List</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, April 10, 2008 8:24 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Clunker pianos - what do you do?</DIV> <DIV><BR></DIV>Most of the time I get called to rescue a clunker because it was bought with the intention of inflicting it on a budding piano student.  That is something I don't choose to be a part of.  They thought they could get a piano on the cheap and I show them that they wasted their money and suggest that they stop the hemorrhaging before it gets any worse.  <BR><BR>Occasionally I do get the "but we want it anyway" spiel and then I do quote what it would take to do it right, eight to ten Gs and they usually get angry.  Not a customer I wanted to have.<BR><BR>Andrew Anderson<BR><BR>At 03:51 PM 4/10/2008, you wrote:<BR> <BLOCKQUOTE class=cite cite="" type="cite">Hi Andrew<BR>  I also give this advice....<BR> However, your definition of value may be different than the clients.  We ascribe values in many ways other than money..Know what I mean? <BR>ie.  It's Grandmas piano...It has potential. It'll sound better than the new bright shinies out there & yes it needs 10 K of work...Is it worth it on the open market when done.  Probably not...Do they care....Probably not.  Advise them & then let them make their own choices. There grown ups after all.<BR><BR>  Dale<BR><BR><BR><BR>Michelle, <BR>I have a simple rule-of-thumb. If the cost of my work far exceeds the potential value of the piano I refuse to take the job. <BR> <BR>Andrew Anderson <BR> <BR> <HR> Get the <A href="http://www.mapquest.com/toolbar?NCID=mpqmap00030000000003">MapQuest Toolbar</A>, Maps, Traffic, Directions & More! </BLOCKQUOTE><BR></BLOCKQUOTE></BODY></HTML>