<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<STYLE type=text/css>DIV {
MARGIN: 0px
}
</STYLE>
<META content="MSHTML 6.00.6000.16640" name=GENERATOR></HEAD>
<BODY bgColor=#ffffff>
<DIV><FONT face=Arial>Amen! Steve.</FONT></DIV>
<DIV><FONT face=Arial></FONT> </DIV>
<DIV><FONT face=Arial>Al Guecia</FONT></DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=lostchordclinic@ameritech.net
href="mailto:lostchordclinic@ameritech.net">Stephen Grattan</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">Pianotech List</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, April 10, 2008 4:27
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Clunker pianos - what do you
do?</DIV>
<DIV><BR></DIV>
<DIV style="FONT-SIZE: 12pt; FONT-FAMILY: verdana, helvetica, sans-serif">
<DIV></DIV>
<DIV>Michelle,</DIV>
<DIV> </DIV>
<DIV>I also have a simple rule-of-thumb. I give the customer-
in writing, a full assessment of the piano, its current value and its
potential value - then let the customer decide. I have had many
cases where I have given the customer dozens of reasons to junk
it and they will say "It was Grandmas - I want to do it" The money
is green, they have made an informed decision, I have full-filled my
obligations and I like to pay my bills- so I do it. Have a great
day!</DIV>
<DIV> </DIV>
<DIV><STRONG><FONT color=#0000ff>Steve Grattan</FONT></STRONG></DIV>
<DIV><STRONG><FONT color=#0000ff>Lost Chord Clinic</FONT></STRONG></DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: verdana, helvetica, sans-serif"><BR><BR>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: times new roman, new york, times, serif">-----
Original Message ----<BR>From: Andrew and Rebeca Anderson
<anrebe@sbcglobal.net><BR>To: Pianotech List
<pianotech@ptg.org><BR>Sent: Thursday, April 10, 2008 4:18:32
PM<BR>Subject: RE: Clunker pianos - what do you do?<BR><BR>Michelle,<BR>I have
a simple rule-of-thumb. If the cost of my work far exceeds <BR>the
potential value of the piano I refuse to take the job.<BR><BR>Andrew
Anderson<BR><BR></DIV><BR></DIV></DIV></BLOCKQUOTE></BODY></HTML>