<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.2900.3314" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face="Century Schoolbook" size=2>Simply put...it's COD unless prior arrangements have been agreed to.   It's worth mentioning to new clients what your policy is and stand by it. Then everything is clearly understood right upfront.</FONT></DIV> <DIV><FONT face="Century Schoolbook" size=2>  I too have some very wealthy clients who are not on the COD basis as their bookkeeping is handled through some service several states away. </FONT></DIV> <DIV><FONT face="Century Schoolbook" size=2>I roll with the punches in those cases and figure it's not worth making a big deal.</FONT></DIV> <DIV><FONT face="Century Schoolbook" size=2>Tom Servinsky</FONT></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> <A title=richard.ucci@att.net href="mailto:richard.ucci@att.net">richard.ucci@att.net</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Friday, April 11, 2008 7:56 AM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> pay you later</DIV> <DIV><BR></DIV> <DIV>Friends,</DIV> <DIV>How do you handle the client that after your're finished tuning and present the bill, they say, "We'll send you a check". It is noted in bold letters on my invoice that payment is expected upon services rendered.</DIV> <DIV>Also, this usually occurs only with my most affluent clients.</DIV> <DIV> </DIV> <DIV>How does one nicely put it without looking broke or offending the client?</DIV> <DIV> </DIV> <DIV>Thanks,</DIV> <DIV>Rick Ucci/Ucci Piano</DIV></BLOCKQUOTE></BODY></HTML>