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<div class=Section1>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Al<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>When you say you put in the due date, what
do you mean? There is no due date field in an Outlook contact record. Do you
mean you set a reminder appointment in the calendar? <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Are you using regular Outlook, or do you
have the business manager add-in?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p class=MsoAutoSig><b><font size=6 color=navy face="Bradley Hand ITC"><span
style='font-size:22.0pt;font-family:"Bradley Hand ITC";color:navy;font-weight:
bold'>Dean</span></font></b><font color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoAutoSig style='margin:0in;margin-bottom:.0001pt'><u1:PERSONNAME u2:st="on"><st1:PersonName
w:st="on"><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'>Dean May</u1:PERSONNAME></span></font></st1:PersonName><font
color=navy><span style='color:navy'>
cell 812.239.3359 <o:p></o:p></span></font></p>
<p class=MsoAutoSig style='margin:0in;margin-bottom:.0001pt'><font size=3
color=navy face="Times New Roman"><span style='font-size:12.0pt;color:navy'>PianoRebuilders.com
812.235.5272 <o:p></o:p></span></font></p>
<p class=MsoAutoSig style='margin:0in;margin-bottom:.0001pt'><u1:PLACE u2:st="on"><u1:CITY u2:st="on"><st1:place
w:st="on"><st1:City w:st="on"><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'><u3:place u4:st="on"><u3:City u4:st="on">Terre
Haute</span></font></st1:City><font color=navy><span style='color:navy'></u3:place></u1:CITY></u3:City>
<u1:STATE u2:st="on"><st1:State u5:st="on"><st1:State w:st="on">IN</st1:State></u1:STATE></st1:State>
<u1:POSTALCODE u2:st="on"><st1:PostalCode u6:st="on"><st1:PostalCode w:st="on">47802</st1:PostalCode></u1:POSTALCODE></st1:PostalCode></span></font></st1:place></u1:PLACE><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
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face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman"'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] <b><span
style='font-weight:bold'>On Behalf Of </span></b>AlliedPianoCraft<br>
<b><span style='font-weight:bold'>Sent:</span></b> Saturday, April 12, 2008
10:19 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Pianotech
List</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: Customer Database</span></font><font
size=3 face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman"'><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>Michelle, I have been using Outlook for all my customer
information. I set up a date when the piano should be tuned again and it
reminds me when the date comes up. Each time I tune the piano I put in the new
due date. It also keeps all my tuning records, quotes, temp & humidity
etc. All <strong><b><i><font face=Arial><span style='font-family:Arial;
font-style:italic'>this information syncs with my PDA</span></font></i></b></strong>.
You can use it to send your email also. It also has a great lookup feature.
Last week a customer calls using a different name. (Her granddaughter had
called originally.) She said she wanted to go ahead with the work I had quoted
her. I couldn't find the record, but she gave me her address. I did a lookup
with the street and her record came right up. Works great for me. I keep all my
income information in Quickbooks.</span></font><font size=3
face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman"'><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;font-family:"Times New Roman"'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>Al Guecia</span></font><font size=3 face="Times New Roman"><span
style='font-size:12.0pt;font-family:"Times New Roman"'><o:p></o:p></span></font></p>
</div>
<blockquote style='border:none;border-left:solid black 1.5pt;padding:0in 0in 0in 4.0pt;
margin-left:3.75pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>----- Original Message ----- <o:p></o:p></span></font></p>
</div>
<div style='font-color:black'>
<p class=MsoNormal style='background:#E4E4E4'><b><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial;font-weight:bold'>From:</span></font></b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> <a
href="mailto:michelle@smithpianoservice.com"
title="michelle@smithpianoservice.com">Michelle Smith</a> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>To:</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> <a
href="mailto:pianotech@ptg.org" title="pianotech@ptg.org">'Pianotech List'</a> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>Sent:</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> Saturday, April
12, 2008 9:01 AM<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>Subject:</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> Customer Database<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;font-family:"Times New Roman"'><o:p> </o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>Hi
guys. I’ve been talking to my brother-in-law (who is a programmer)
about creating a customer database for my business. It would of course
have all the usual fields concerning customer information, piano information
and date the piano was last tuned. The thing I’m really wanting
that I haven’t seen in other software programs is for it to send me
reminders based on when the piano was last tuned instead of when it should have
been tuned. For example, I have a customer set up for reminders every 6
months. If they wait a couple of months to have their piano tuned, I want
the program to automatically shift future reminders based on their most recent
tuning date. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>In
addition to this, we’re working on a feature that would automatically
send e-mail reminders to customers. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>This
information would hopefully be transferrable to a spreadsheet on my PocketPC
then I could also conceivably enter the info at the customer’s home and
then sync it with the main database when I get home. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>Has
anyone seen a piece of software like this? I don’t want to reinvent
the wheel. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Comic Sans MS"><span
style='font-size:12.0pt;font-family:"Comic Sans MS";color:black'>Michelle Smith<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Comic Sans MS"><span
style='font-size:12.0pt;font-family:"Comic Sans MS";color:black'>Smith Piano
Service<o:p></o:p></span></font></p>
<p class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><font size=3
color=black face="Comic Sans MS"><span style='font-size:12.0pt;font-family:
"Comic Sans MS";color:black'>Bastrop</span></font></st1:City><font size=3
color=black face="Comic Sans MS"><span style='font-size:12.0pt;font-family:
"Comic Sans MS";color:black'>, <st1:State w:st="on">Texas</st1:State></span></font></st1:place><font
size=3 color=black face="Comic Sans MS"><span style='font-size:12.0pt;
font-family:"Comic Sans MS";color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;font-family:"Times New Roman"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;font-family:"Times New Roman"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
</blockquote>
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