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<DIV><FONT face=Arial>Dean, I use the flag feature (click on the flag). A
dialoged box comes up with "Flag to:" I put in 3 months, 4 months 1
year etc. For a year I add an "a" before it so it stays in chronological order.
"Due by: I input the reminder date. When you open Outlook, all the reminders
come up on the date with the clients name.</FONT></DIV>
<DIV><FONT face=Arial></FONT> </DIV>
<DIV><FONT face=Arial>Al Guecia</FONT></DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=deanmay@pianorebuilders.com
href="mailto:deanmay@pianorebuilders.com">Dean May</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">'Pianotech List'</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Saturday, April 12, 2008 11:12
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> RE: Customer Database</DIV>
<DIV><BR></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Al<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">When you say you put
in the due date, what do you mean? There is no due date field in an Outlook
contact record. Do you mean you set a reminder appointment in the calendar?
<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Are you using regular
Outlook, or do you have the business manager
add-in?<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoAutoSig><B><FONT face="Bradley Hand ITC" color=navy size=6><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 22pt; COLOR: navy; FONT-FAMILY: 'Bradley Hand ITC'">Dean</SPAN></FONT></B><FONT
color=navy><SPAN style="COLOR: navy"><o:p></o:p></SPAN></FONT></P>
<P class=MsoAutoSig style="MARGIN: 0in 0in 0pt"><U1:PERSONNAME
u2:st="on"><st1:PersonName w:st="on"><FONT face="Times New Roman" color=navy
size=3><SPAN style="FONT-SIZE: 12pt; COLOR: navy">Dean
May</U1:PERSONNAME></SPAN></FONT></st1:PersonName><FONT color=navy><SPAN
style="COLOR: navy">
cell 812.239.3359 <o:p></o:p></SPAN></FONT></P>
<P class=MsoAutoSig style="MARGIN: 0in 0in 0pt"><FONT face="Times New Roman"
color=navy size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: navy">PianoRebuilders.com
812.235.5272 <o:p></o:p></SPAN></FONT></P>
<P class=MsoAutoSig style="MARGIN: 0in 0in 0pt"><U1:PLACE u2:st="on"><U1:CITY
u2:st="on"><st1:place w:st="on"><st1:City w:st="on"><FONT
face="Times New Roman" color=navy size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: navy"><U3:PLACE u4:st="on"><U3:CITY
u4:st="on">Terre Haute</SPAN></FONT></st1:City><FONT color=navy><SPAN
style="COLOR: navy"></U3:PLACE></U1:CITY></U3:CITY> <U1:STATE
u2:st="on"><st1:State u5:st="on"><st1:State
w:st="on">IN</st1:State></U1:STATE></st1:State> <U1:POSTALCODE
u2:st="on"><st1:PostalCode u6:st="on"><st1:PostalCode
w:st="on">47802</st1:PostalCode></U1:POSTALCODE></st1:PostalCode></SPAN></FONT></st1:place></U1:PLACE><FONT
color=navy><SPAN style="COLOR: navy"><o:p></o:p></SPAN></FONT></P></DIV>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>AlliedPianoCraft<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Saturday, April 12, 2008 10:19
AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> <st1:PersonName
w:st="on">Pianotech List</st1:PersonName><BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re: Customer
Database</SPAN></FONT><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'"><o:p></o:p></SPAN></FONT></P></DIV>
<P class=MsoNormal><FONT face=Calibri size=2><SPAN
style="FONT-SIZE: 11pt"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Michelle, I have been using
Outlook for all my customer information. I set up a date when the piano should
be tuned again and it reminds me when the date comes up. Each time I tune the
piano I put in the new due date. It also keeps all my tuning records,
quotes, temp & humidity etc. All <STRONG><B><I><FONT face=Arial><SPAN
style="FONT-STYLE: italic; FONT-FAMILY: Arial">this information syncs with my
PDA</SPAN></FONT></I></B></STRONG>. You can use it to send your email also. It
also has a great lookup feature. Last week a customer calls using a
different name. (Her granddaughter had called originally.) She said she wanted
to go ahead with the work I had quoted her. I couldn't find the record, but
she gave me her address. I did a lookup with the street and her record came
right up. Works great for me. I keep all my income information in
Quickbooks.</SPAN></FONT><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'"><o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Al Guecia</SPAN></FONT><FONT
face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'"><o:p></o:p></SPAN></FONT></P></DIV>
<BLOCKQUOTE
style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 4pt; PADDING-BOTTOM: 0in; MARGIN: 5pt 0in 5pt 3.75pt; BORDER-LEFT: black 1.5pt solid; PADDING-TOP: 0in; BORDER-BOTTOM: medium none">
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">----- Original Message -----
<o:p></o:p></SPAN></FONT></P></DIV>
<DIV style="font-color: black">
<P class=MsoNormal style="BACKGROUND: #e4e4e4"><B><FONT face=Arial
size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">From:</SPAN></FONT></B><FONT
face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> <A
title=michelle@smithpianoservice.com
href="mailto:michelle@smithpianoservice.com">Michelle Smith</A>
<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><B><FONT face=Arial size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">To:</SPAN></FONT></B><FONT
face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> <A
title=pianotech@ptg.org href="mailto:pianotech@ptg.org">'Pianotech List'</A>
<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><B><FONT face=Arial size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">Sent:</SPAN></FONT></B><FONT
face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">
Saturday, April 12, 2008 9:01 AM<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><B><FONT face=Arial size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">Subject:</SPAN></FONT></B><FONT
face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">
Customer Database<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'"><o:p> </o:p></SPAN></FONT></P></DIV>
<P class=MsoNormal><FONT face=Calibri size=2><SPAN
style="FONT-SIZE: 11pt">Hi guys. I’ve been talking to my
brother-in-law (who is a programmer) about creating a customer database for
my business. It would of course have all the usual fields concerning
customer information, piano information and date the piano was last
tuned. The thing I’m really wanting that I haven’t seen in other
software programs is for it to send me reminders based on when the piano was
last tuned instead of when it should have been tuned. For example, I
have a customer set up for reminders every 6 months. If they wait a
couple of months to have their piano tuned, I want the program to
automatically shift future reminders based on their most recent tuning
date. <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Calibri size=2><SPAN
style="FONT-SIZE: 11pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Calibri size=2><SPAN
style="FONT-SIZE: 11pt">In addition to this, we’re working on a feature that
would automatically send e-mail reminders to customers.
<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Calibri size=2><SPAN
style="FONT-SIZE: 11pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Calibri size=2><SPAN
style="FONT-SIZE: 11pt">This information would hopefully be transferrable to
a spreadsheet on my PocketPC then I could also conceivably enter the info at
the customer’s home and then sync it with the main database when I get
home. <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Calibri size=2><SPAN
style="FONT-SIZE: 11pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Calibri size=2><SPAN
style="FONT-SIZE: 11pt">Has anyone seen a piece of software like this?
I don’t want to reinvent the wheel. <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Calibri size=2><SPAN
style="FONT-SIZE: 11pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Comic Sans MS" color=black size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 'Comic Sans MS'">Michelle
Smith<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Comic Sans MS" color=black size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 'Comic Sans MS'">Smith
Piano Service<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><FONT
face="Comic Sans MS" color=black size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 'Comic Sans MS'">Bastrop</SPAN></FONT></st1:City><FONT
face="Comic Sans MS" color=black size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 'Comic Sans MS'">,
<st1:State w:st="on">Texas</st1:State></SPAN></FONT></st1:place><FONT
face="Comic Sans MS" color=black size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 'Comic Sans MS'"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Calibri size=2><SPAN
style="FONT-SIZE: 11pt"><o:p> </o:p></SPAN></FONT></P></BLOCKQUOTE></DIV></BLOCKQUOTE></BODY></HTML>