<WBR>Paul<br> <br> What my predecessor said, which has resulted in a lot of customers who don't' play the piano any more, "to protect your investment", the piano needs to be tuned at least once a year. It's worked, because about half of the customers I have tuned in the past 6 months don't play the piano, or their kids have left the house, but they still insist on getting their piano tuned. <br> <br> <div style="CLEAR: both">Willem (Wim) Blees, RPT<br> Piano Tuner/Technician<br> Honolulu, HI<br> Author of <br> The Business of Piano Tuning<br> available from Potter Press<br> www.pianotuning.com</div> <br> <br> -----Original Message-----<br> From: Floridapianosvc@aol.com<br> To: pianotech@ptg.org<br> Sent: Sun, 13 Apr 2008 3:50 am<br> Subject: RE: Courtesey Call<br> <br> <div id=AOLMsgPart_2_3cb6f5e0-c686-4051-8dcd-1fcebf039d49><FONT id=role_document face=Arial color=#000000 size=2> <div>Hello,</div> <div> </div> <div>I believe that it is up to the discretion of the tuner to remind the client of an appointment that is already set up in the books, 6 months or 1 year.</div> <div> </div> <div>The question remains:  How would you word the phone call reminding existing clients that a year has gone by and it is time to tune the piano.... </div> <div> </div> <div>Of course they will say, "It does not get played" or "I have no money", what then do you say?</div> <div> </div> <div>Paul</div> </FONT><br> <br> <br> <div><FONT style="FONT: 10pt ARIAL, SAN-SERIF; COLOR: black"> <HR style="MARGIN-TOP: 10px"> It's Tax Time! Get tips, forms and advice on <A title=http://money.aol.com/tax?NCID=aolcmp00300000002850 href="http://money.aol.com/tax?NCID=aolcmp00300000002850" target=_blank>AOL Money & Finance</A>.</FONT></div> </div> <div id='u8CA6BB15BCFD14E-E44-82EC' class='aol_ad_footer'><FONT style="color: black; font: normal 10pt ARIAL, SAN-SERIF;"><HR style="MARGIN-TOP: 10px">Get the <A title="http://www.mapquest.com/toolbar?NCID=mpqmap00030000000003" href="http://www.mapquest.com/toolbar?NCID=mpqmap00030000000003" target="_blank">MapQuest Toolbar</A>, Maps, Traffic, Directions & More!</FONT> </div>