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<DIV><FONT face=Arial size=2>John: Finding or developing a customer management
system is not the hard part of customer management, as you can see from the
responses that have been posted, it is working the system that is the trick.
When you tune your schedule for a day and go home, your day isn't over. Have a
meal, take a break and start making those calls for the next days work the is
open on your calander. 10 to 12 hour days are your lot for years to come.
Depends on how hard you want to work. Be brave. Hard work pays off. A slaker is
always broke.</FONT></DIV>
<DIV><FONT face=Arial size=2>Gerald McCleskey</FONT></DIV>
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style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=fmurray@cruzio.com href="mailto:fmurray@cruzio.com">Fenton Murray</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">Pianotech List</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Sunday, April 13, 2008 2:49
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Customer Database</DIV>
<DIV><BR></DIV>
<DIV><FONT face=Arial size=2>That's exactly what I did before I got my first
computer in 1986.</FONT></DIV>
<BLOCKQUOTE dir=ltr
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<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=formsma@gmail.com href="mailto:formsma@gmail.com">John Formsma</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">Pianotech List</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Saturday, April 12, 2008 7:02
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Customer Database</DIV>
<DIV><BR></DIV>
<DIV class=gmail_quote>On Sat, Apr 12, 2008 at 1:57 PM, Sid Blum <<A
href="mailto:piano@sover.net">piano@sover.net</A>> wrote:<BR>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">I
got my first computer ten years ago thinking it could easily spit out the
relevant mailing labels on the first of each month. Never came up
with a method simple enough to suit me. A couple of years ago while
tuning a Baldwin studio on automatic pilot it came to me.<BR><BR>Index
card file with monthly dividers. At the end of each day I put a card
for the customers I visited that day in the slot for the month they are
due for the next appointment. On April 15 I send out reminders for
June appointments.<BR><FONT color=#888888></FONT></BLOCKQUOTE></DIV>-
<DIV><BR></DIV>
<DIV>One of the ladies in our chapter uses this method. She does not
send out her reminders that far in advance, however. I believe it's
something like a month in advance.</DIV>
<DIV><BR></DIV>
<DIV>--</DIV>
<DIV>JF</DIV></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML>