<WBR>Lee<br> <br> I used to only send out post cards.But I found out that here on Oahu, people really like the personal touch. So after 25 years of not calling customers, I've had to get back on the phone. I spend about an hour on Monday and Wednesday evening calling my customers. I've set up my data  base so that I can ask it to give me all the customers due for a certain month, and I've added a field for me to write down comments like, "left a message", "not now", "I'll call you", or "call me in May."<br> <br> <div style="CLEAR: both">Willem (Wim) Blees, RPT<br> Piano Tuner/Technician<br> Honolulu, HI<br> Author of <br> The Business of Piano Tuning<br> available from Potter Press<br> www.pianotuning.com</div> <br> <br> -----Original Message-----<br> From: lee innocent <ljinno@googlemail.com><br> To: pianotech@ptg.org<br> Sent: Sun, 13 Apr 2008 3:10 am<br> Subject: Drumming up business<br> <br> <div id=AOLMsgPart_2_50466d5b-8bd7-4d57-9284-f498ff8ce026> <div>Hi, </div> <div>I am in the process of trying to revive my business, kids need shoes, wife needs new outfit etc.  I have been sending out reminders but its not very effective......Well what I mean is, customers, when they eventually get in touch say "I got your note" but this is very often over a year after I sent it to them!.  </div> <div>So, can any of you give me guidance on effective wording for a reminder.</div> <div> </div> <div>Also, if anyone has a database that throws up names and addresses of customers due for tuning and is willing to share it, many of us would love to here from you.</div> <div> </div> <div>Thanks in anticipation</div> <div>Lee</div> </div> <div id='u8CA6BB0D2B7414E-E44-82D1' class='aol_ad_footer'><FONT style="color: black; font: normal 10pt ARIAL, SAN-SERIF;"><HR style="MARGIN-TOP: 10px">Get the <A title="http://www.mapquest.com/toolbar?NCID=mpqmap00030000000003" href="http://www.mapquest.com/toolbar?NCID=mpqmap00030000000003" target="_blank">MapQuest Toolbar</A>, Maps, Traffic, Directions & More!</FONT> </div>