<html> <head> <style> .hmmessage P { margin:0px; padding:0px } body.hmmessage { FONT-SIZE: 10pt; FONT-FAMILY:Tahoma } </style> </head> <body class='hmmessage'> Reminder cards work better than phone calls for me. When I call on the phone I often hear: my mom is not at home. Or: that´s my husbands decision. Or something like that. I have reminder cards which shows on the front side the same like my business card, just a little bit greater. On the backside it reads: short reminder: your piano was not tuned for more than 1 year. Pianos should be tuned each year. Then they sound best. I have immediate resonance of 10 % within 2 weeks. But most of my customers have that post card on their pinboard for a long time and one day they call me. I send this card to a customer every 12, 24, 36 and 48 month. If I get no response, I delete the customers data. I think that in the long run this is better than phone calls.<br><br>Gregor<br><br><blockquote><hr>Date: Sun, 13 Apr 2008 14:10:45 +0100<br>From: ljinno@googlemail.com<br>To: pianotech@ptg.org<br>Subject: Drumming up business<br><br><div>Hi, </div> <div>I am in the process of trying to revive my business, kids need shoes, wife needs new outfit etc.  I have been sending out reminders but its not very effective......Well what I mean is, customers, when they eventually get in touch say "I got your note" but this is very often over a year after I sent it to them!.  </div> <div>So, can any of you give me guidance on effective wording for a reminder.</div> <div> </div> <div>Also, if anyone has a database that throws up names and addresses of customers due for tuning and is willing to share it, many of us would love to here from you.</div> <div> </div> <div>Thanks in anticipation</div> <div>Lee</div> </blockquote><br /><hr />Invite your mail contacts to join your friends list with Windows Live Spaces. It's easy! <a href='http://spaces.live.com/spacesapi.aspx?wx_action=create&wx_url=/friends.aspx&mkt=en-us' target='_new'>Try it!</a></body> </html>