<html>  <head></head> <body>  <DIV></DIV> <DIV>I usually say something like this: "It's been a six mos. or a yr. since your last tuning ,and I was wondering if this might be a good week to get to it? </DIV> <DIV> </DIV> <DIV>"Your piano is still a valuable asset, and in my experience, pianos don't get better the longer you go in between tunings. You also don't want to risk voiding any warranties etc. "</DIV> <DIV> </DIV> <DIV>RU/UP</DIV> <BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff 2px solid">-------------- Original message from Willem Blees <wimblees@aol.com>: -------------- <BR><BR><WBR>Paul<BR><BR>What my predecessor said, which has resulted in a lot of customers who don't' play the piano any more, "to protect your investment", the piano needs to be tuned at least once a year. It's worked, because about half of the customers I have tuned in the past 6 months don't play the piano, or their kids have left the house, but they still insist on getting their piano tuned. <BR><BR> <DIV style="CLEAR: both">Willem (Wim) Blees, RPT<BR>Piano Tuner/Technician<BR>Honolulu, HI<BR>Author of <BR>The Business of Piano Tuning<BR>available from Potter Press<BR>www.pianotuning.com</DIV><BR><BR>-----Original Message-----<BR>From: Floridapianosvc@aol.com<BR>To: pianotech@ptg.org<BR>Sent: Sun, 13 Apr 2008 3:50 am<BR>Subject: RE: Courtesey Call<BR><BR> <DIV id=AOLMsgPart_2_3cb6f5e0-c686-4051-8dcd-1fcebf039d49><FONT id=role_document face=Arial color=#000000 size=2> <DIV>Hello,</DIV> <DIV> </DIV> <DIV>I believe that it is up to the discretion of the tuner to remind the client of an appointment that is already set up in the books, 6 months or 1 year.</DIV> <DIV> </DIV> <DIV>The question remains:  How would you word the phone call reminding existing clients that a year has gone by and it is time to tune the piano.... </DIV> <DIV> </DIV> <DIV>Of course they will say, "It does not get played" or "I have no money", what then do you say?</DIV> <DIV> </DIV> <DIV>Paul</DIV></FONT><BR><BR><BR> <DIV><FONT style="FONT: 10pt ARIAL, SAN-SERIF; COLOR: black"> <HR style="MARGIN-TOP: 10px"> It's Tax Time! Get tips, forms and advice on <A title=http://money.aol.com/tax?NCID=aolcmp00300000002850 href="http://money.aol.com/tax?NCID=aolcmp00300000002850" target=_blank>AOL Money & Finance</A>.</FONT></DIV></DIV> <DIV class=aol_ad_footer id=u8CA6BB15BCFD14E-E44-82EC><FONT style="FONT: 10pt ARIAL, SAN-SERIF; COLOR: black"> <HR style="MARGIN-TOP: 10px"> Get the <A title=http://www.mapquest.com/toolbar?NCID=mpqmap00030000000003 href="http://www.mapquest.com/toolbar?NCID=mpqmap00030000000003" target=_blank>MapQuest Toolbar</A>, Maps, Traffic, Directions & More!</FONT> </DIV></BLOCKQUOTE>  </body> </html>