<HTML><HEAD> <META charset=US-ASCII http-equiv=Content-Type content="text/html; charset=US-ASCII"> <META content="MSHTML 6.00.2900.3314" name=GENERATOR></HEAD> <BODY style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; BACKGROUND-COLOR: #ffffff"> <DIV> <DIV>In a message dated 4/16/2008 12:52:57 AM Eastern Daylight Time, hullfam5@yahoo.com writes:</DIV> <BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue 2px solid"><FONT face=Arial>I have a customer with an Estonia of this size that I<BR>tune regularly. Nothing unusual other than it is the<BR>worst sounding fairly new piano I have ever<BR>encountered.  <BR><BR>Terrible noise in the capo section.  Awful sustain.<BR>wonder if the string couplers would help reduce the<BR>noise without sucking sound.  I currently have woven<BR>action cloth near the capo to cut down the noise but<BR>it makes a dent in the power of the piano.  <BR><BR>The only sliding I would like to see is this one off a<BR>cliff.  <BR><BR>Bob Hull</FONT></BLOCKQUOTE></DIV> <DIV>Bob,</DIV> <DIV> </DIV> <DIV>This is clearly the worst reaction to a newer Estonia that I have ever heard. What is the serial number? What is the size? </DIV> <DIV> </DIV> <DIV>If it is older than 10 years old, I can say that some of these issues were a concern, but that was also a different beast entirely than what is put out since then. </DIV> <DIV> </DIV> <DIV>Rich Galassini</DIV> <DIV>Cunningham Piano Co.</DIV> <DIV>(800) 394-1117</DIV><BR><BR><BR><DIV><FONT style="color: black; font: normal 10pt ARIAL, SAN-SERIF;"><HR style="MARGIN-TOP: 10px">It's Tax Time! Get tips, forms and advice on <A title="http://money.aol.com/tax?NCID=aolcmp00300000002850" href="http://money.aol.com/tax?NCID=aolcmp00300000002850" target="_blank">AOL Money & Finance</A>.</FONT></DIV></BODY></HTML>