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<p class=MsoNormal><span style='color:#215868'>I’ve been reading this
thread on charging for repairs-that-fail with interest. I don’t
want to be ridged but in general I’ve always thought of a repair as a
repair…i.e. it’s either fixed or not fixed. If it’s not
fixed I’ve not felt that I could charge the customer for not fixing
it. If I’ve had doubt about a possible fix working, I’ve
explained it to the customer and left it up to them if they want to pay for an <i>attempt
at a fix</i>. If I’m confident I can fix something and I fail, then
I don’t charge. I’ve just never figured out how I’d
list it on the invoice. Something like: “couldn’t fix (whatever)…..$10.00”
?!?<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#215868'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#215868'>dave<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#215868'><o:p> </o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas;
color:#215868'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas;
color:#215868'>David M. Porritt, RPT<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas;
color:#215868'><a href="mailto:dporritt@smu.edu">dporritt@smu.edu</a><o:p></o:p></span></p>
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<p class=MsoNormal><span style='color:#215868'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] <b>On Behalf Of </b>Fenton
Murray<br>
<b>Sent:</b> Saturday, April 19, 2008 12:49 PM<br>
<b>To:</b> Pianotech List<br>
<b>Subject:</b> Re: Failed string splicing -- charge for time?<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
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<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Do
you charge for your splicing attempts that fail? :-)<o:p></o:p></span></p>
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<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Any
repair that I consider my self an expert at I charge for, if I'm learning or
experimenting and it fails, I might eat it.<o:p></o:p></span></p>
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<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Fenton<o:p></o:p></span></p>
</div>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
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<blockquote style='border:none;border-left:solid black 1.5pt;padding:0in 0in 0in 4.0pt;
margin-left:3.75pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>-----
Original Message ----- <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='background:#E4E4E4'><b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'> <a href="mailto:formsma@gmail.com"
title="formsma@gmail.com">John Formsma</a> <o:p></o:p></span></p>
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<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>To:</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <a
href="mailto:pianotech@ptg.org" title="pianotech@ptg.org">Pianotech List</a> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Sent:</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> Friday, April 18,
2008 3:36 PM<o:p></o:p></span></p>
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<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Subject:</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> Re: Failed string
splicing -- charge for time?<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<div>
<p class=MsoNormal>On Fri, Apr 18, 2008 at 9:50 AM, Joe And Penny Goss <<a
href="mailto:imatunr@srvinet.com">imatunr@srvinet.com</a>> wrote:<o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Hi
John,</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>With
the concert use and distance. I would not replace the string, but alter the
damper head to control sustain.</span><o:p></o:p></p>
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<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I
have never been able to splice a Yamaha bass string. The swedge seems to be too
close to where the knot is,</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>and
the string breaks again every time. But still I try to splice.</span><o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>Joe,<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<div>
<p class=MsoNormal>The strange thing about it was that the damper worked
without needing any modification.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>I should have mentioned before that the splice was above the
pressure bar. The string broke at the tuning pin.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>Do you charge for your splicing attempts that fail? :-)<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
</div>
<p class=MsoNormal>-- <br>
JF <o:p></o:p></p>
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